Principal IT Systems Engineer

2 weeks ago

Ann Arbor, Michigan, United States Rehmann Full time
Your Passion. Your Purpose. At Rehmann, we believe that every team member plays a crucial role in our collective success. Joining our organization means becoming part of a supportive environment where your career aspirations are nurtured. Whether you are at the beginning of your professional journey or looking to advance further, we are dedicated to helping you achieve your goals. Our culture prioritizes people and aims to empower everyone to reach their full potential. We are currently in search of a Senior IT Infrastructure Engineer to enhance our internal IT team. This position requires expertise in technologies and methodologies for automating the provisioning and management of infrastructure within a distributed environment through scripting. Additionally, you will be responsible for provisioning, managing, monitoring, and decommissioning cloud services. Key Responsibilities:
  • Administer Microsoft 365 with a focus on Exchange.
  • Acquire, configure, and maintain servers across development, testing, and production environments.
  • Collaborate with vendors to ensure timely procurement of necessary equipment and software while adhering to budgetary and audit controls.
  • Design, implement, and sustain high-performing, highly available systems that align with the firm's functional and financial requirements.
  • Provide technical guidance for the implementation of network servers and collaborate with internal users and technical staff.
  • Identify opportunities for process improvements through optimal server utilization.
  • Document activity levels and outline next steps for each server.
  • Compile regular status reports and gather departmental requirements to inform infrastructure product decisions.
  • Offer technical support for voice and data network systems, including design and support for voice, instant messaging, meeting, and presence environments.
  • Conduct server and security audits, along with system backup procedures and recovery processes.
  • Work with Operations, Quality Assurance, and third-party data centers to provide technical direction on network topologies, server configurations, and hardware/software deployments.
  • Ensure timely delivery of hardware and network upgrades, as well as new configurations.
  • Document technical requirements, develop project plans, and implement change control procedures.
  • Facilitate design sessions and architectural reviews.
  • Mentor team members and foster a culture of learning and growth.
Desired Skills and Qualifications:
  • Bachelor's Degree in Computer Networking or a related field.
  • 3+ years of experience in maintaining and supporting a Microsoft environment, including Azure, clustering, communications, storage, and virtualization technologies.
  • Proficient in Microsoft 365 administration with Exchange experience.
  • Proven track record of managing and completing projects across diverse computing platforms.
  • Familiarity with RESTful API development.
  • Basic understanding of relational and non-relational databases.
  • Experience with messaging and queuing services.
  • Knowledge of advanced engineering, administration, and maintenance of multiprotocol routers, multilayer switches, and network security devices.
  • Able to conduct research into systems issues and products as necessary.
  • Availability for on-call duties approximately one week per month.
  • Strong written and verbal communication skills, along with critical thinking abilities.
  • Capable of managing multiple projects simultaneously while being results-oriented.
  • Highly motivated, with the ability to work independently and collaboratively.
  • Demonstrated analytical and creative problem-solving skills.
  • Able to prioritize and execute tasks effectively in high-pressure situations.
  • Exhibits ethical behavior and sound judgment in decision-making.

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