Employee Relations Manager
4 days ago
We are seeking an experienced Employee Relations Manager to join our team at Ameriprise Financial. This role will play a critical part in developing and maintaining effective employee relations across the enterprise.
Key Responsibilities:- Resolve complex employee relations issues by providing consultation to employees and leaders and conducting thorough investigations of complaints.
- Lead cases from research, investigation, documentation, and resolution.
- Apply strong knowledge of employment law and organization policies and practices to develop recommendations and solutions, while balancing risk and business objectives.
- Provide advice and counsel to leaders on sensitive employee situations, such as policy interpretation, conflict resolution, performance management, and disciplinary actions, including terminations.
- Strategically collaborate with HR Business Partners, leaders, and Centers of Excellence to identify trends within business groups and identify root causes.
- Conduct climate assessments, develop recommendations, and coach leaders on implementing action plans to address identified issues.
- Proactively maintain current knowledge of employment laws and regulations.
- Contribute to special projects, which may include the development, communication, and implementation of policies or new HR programs, trainings, or initiatives that impact ER matters.
- Provide coaching, guidance, and mentoring to the ERGSC team to help enhance overall team effectiveness.
Required Qualifications:
- Bachelor's Degree or equivalent
- 5 to 7 years proven experience
- Advanced knowledge in Employee/Labor law, legal compliance requirements, HR trends, and newly-surfacing litigation/regulatory areas
- Outstanding investigative skills, and past experience handling complex and sensitive employee relations matters
- Advanced problem-solving skills and ability to work and think independently with minimal direction
- Demonstrate strong written and verbal communication skills, including ability to communicate effectively to a diverse audience
- Ability to build confidence and clearly coach leaders/employees through sensitive matters
- Demonstrated leadership skills and abilities with ability to negotiate and influence effectively across the organization
- Effective time management skills and ability to balance multiple demands and competing priorities and adapt to changes in the work environment
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