Administrative Support Specialist
6 days ago
We are seeking an experienced Customer Service Administrator to join our team in Azusa, California.
About the Role
This is a Temp-to-Hire position with a salary of $22 - $23 per hour. As a Customer Service Administrator, you will be responsible for providing exceptional customer service, managing work orders, and processing jobs from initiation to completion.
Responsibilities
- Answer and assist with incoming customer calls and inquiries.
- Create and manage work orders, project documentation, and track progress.
- Process jobs from initiation to completion.
- Handle billing and invoicing efficiently.
- Resolve customer issues with a focus on timely resolution.
- Work collaboratively across departments for smooth workflow.
- Process employee timesheets and assist with payroll-related tasks.
- Prepare proposals for customers and clients.
- Conduct follow-up calls to ensure customer satisfaction.
Requirements
- 2+ years of office/administrative experience required.
- Prior experience within the construction industry highly preferred.
- Must be proficient in Microsoft Excel, Outlook, Word, and Adobe.
- Excellent communication and problem-solving skills.
- Strong attention to detail, with the ability to multitask and handle a high volume of work.
- Reliable and able to work overtime, including weekends, if needed.
Company Overview
Glendora Employment Agency, Inc. is a boutique staffing firm located in the foothills of the San Gabriel Valley. We specialize in bringing local job seekers together with local employers.
Benefits
Benefits offered by client once successful candidate goes hired by client.
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