Desktop Support Specialist
1 week ago
We are seeking a skilled Desktop Support Specialist to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing technical support and guidance to our users, configuring and installing software and hardware, and participating in projects to improve our desktop systems.
Key Responsibilities- Configure and install software and hardware on user desktops and laptops
- Provide desk-side support and troubleshoot moderately complex issues with hardware and desktop software
- Work with vendors to resolve Tier 3 issues and participate in project activities, including data collection and design suggestions
- Document solutions to problems and develop end-user guidelines
- Assist with the roll-out of new and upgraded desktop software packages and participate in testing and evaluation
- Bachelor's degree in Computer Science, Information Systems, or related field, or equivalent combination of education and work experience
- Two or more years of hands-on experience with knowledge of installing complex applications, hardware, and troubleshooting techniques
- Microsoft and Personal Computer Certifications (A+, Network+, MCDST, MSP) or equivalent work experience
- Advanced skills in Microsoft desktop operating system and applications installation and support
The successful candidate will be able to work in a fast-paced environment, set and organize their own work priorities, and adapt to changing circumstances. They will also be able to work concurrently on multiple tasks and projects, and possess excellent communication and interpersonal skills.
Trinity Health is an Equal Opportunity Employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
-
Desktop Support Specialist
1 week ago
Albany, New York, United States Trinity Health Full timeJob SummaryWe are seeking a skilled Desktop Support Analyst to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing technical support and guidance to our users for all aspects of end-user computing and desktop-based LAN systems software.Key ResponsibilitiesConfigure and install software on IS users'...
-
Desktop Support Specialist
2 days ago
Albany, New York, United States Trinity Health Full timeJob SummaryWe are seeking a skilled Desktop Support Analyst to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing technical support and guidance to our users for all aspects of end-user computing and desktop-based LAN systems software.Key ResponsibilitiesConfigure and install software on users'...
-
Desktop Support Specialist
2 days ago
Albany, New York, United States Trinity Health Full timeJob SummaryWe are seeking a skilled Desktop Support Analyst I to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing technical support and guidance to our end-users, configuring and installing software and hardware, and participating in projects to improve our desktop infrastructure.Key...
-
Desktop Support Specialist
1 week ago
Albany, New York, United States Trinity Health Full timeJob SummaryWe are seeking a skilled Desktop Support Analyst to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing technical support and guidance to our users for all aspects of end-user computing and desktop-based LAN systems software.Key ResponsibilitiesConfigure and install software on IS users'...
-
Desktop Support Specialist
2 weeks ago
Albany, New York, United States SilverXis,Inc Full timeJob SummarySilverXis, Inc. is seeking a skilled Desktop Support Specialist to provide hardware and software support for equipment at correctional facilities throughout the state.Key ResponsibilitiesReview support requests and prioritize tasks under the direction of OITS staff and DOCCS Education.Schedule travel to perform in-person support and maintenance...
-
Senior Desktop Support Specialist with Travel
3 weeks ago
Albany, New York, United States Sligo Software Solutions Full timeJob DescriptionJob SummaryThis position provides hardware and software support for equipment at correctional facilities throughout the state. As a Senior Desktop Support Specialist with Travel, you will be responsible for providing technical support and maintenance services to ensure the smooth operation of our clients' computer systems.Key...
-
IT Support Specialist
1 week ago
Albany, New York, United States Mindlance Full timeJob Title: Desktop Support**Job Summary:**We are seeking a skilled Desktop Support Specialist to join our team at Mindlance.**Key Responsibilities:*** Provide Level 2 support for desktop-related issues, including hardware and software troubleshooting* Utilize VMware vSphere to support virtual desktops, including linked clones* Configure and install...
-
IT Support Specialist
1 week ago
Albany, New York, United States TEKsystems Full timeJob Title: IT Support SpecialistAt TEKsystems, we're seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting hardware and software issues, and ensuring the smooth operation of our IT systems.Key Responsibilities:Provide on-site...
-
IT Support Specialist
1 week ago
Albany, New York, United States TEKsystems Full timeJob Title: IT Support SpecialistAt TEKsystems, we're seeking an experienced IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for providing technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide on-site technical support for end-usersDiagnose and...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States Mindlance Full timePosition Title: IT Support Specialist Job Overview: We are seeking a dedicated IT Support Specialist to provide exceptional technical assistance and support for our desktop environments. Key Responsibilities: - Manage and resolve support requests at a Level 2 help desk. - Troubleshoot and resolve hardware and software challenges, specifically with Windows...
-
Technical Support Specialist
3 weeks ago
Albany, New York, United States Phaxis - Technology Full timeJob OverviewSalary: Up to $75,000.We are seeking a dedicated IT Support / Desktop Support Specialist for a full-time role.The successful candidate will be tasked with delivering comprehensive IT Desktop Support, requiring proficiency in both Windows and Mac operating systems.Key responsibilities include:Providing support through various channels: in-person,...
-
IT Support Specialist
3 weeks ago
Albany, New York, United States TEKsystems Full timeJob OverviewPosition Summary:The IT Support Specialist will possess a solid foundation in onsite technical assistance or the requisite knowledge and skills for the position, coupled with a strong ambition to advance within the Information Technology sector. This individual will leverage their expertise and experience, adhering to departmental standard...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States Mindlance Full timePosition Title: IT Specialist Contract Duration: 24 months Key Responsibilities: As an IT Specialist, you will be responsible for managing and resolving support requests at a level 2 help desk. Your expertise will be crucial in addressing hardware and software challenges, particularly with Windows operating systems. Essential Qualifications: Minimum of 36...
-
Technical Support Specialist
3 weeks ago
Albany, New York, United States Empire State Full timeJob SummaryWe are seeking a highly skilled Technical Support Specialist to join our team at Empire State. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of our desktop computing environment.Key ResponsibilitiesTechnical Support: Provide timely and courteous...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States Mindlance Full timePosition Title: IT Specialist Contract Duration: 24 months Work Location: Remote Essential Qualifications: Minimum of 36 months of experience in managing support inquiries at a level 2 help desk. At least 36 months of experience in troubleshooting and resolving hardware and software challenges, particularly with Windows 7 or OS. A minimum of 36 months of...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States Mindlance Full timePosition Title: IT Specialist Contract Duration: 24 months Location: Albany, NY Essential Qualifications: Minimum of 36 months experience in managing support inquiries at a level 2 help desk. Proven track record of 36 months in diagnosing and resolving hardware and software challenges, particularly with Windows 7 or equivalent operating systems. At least...
-
Desktop Engineer
1 day ago
Albany, New York, United States American Cybersystems Full timeJob Title: Desktop EngineerWe are seeking an experienced Desktop Engineer to join our team at Innova Solutions. As a Desktop Engineer, you will be responsible for the development, standardization, automation, and management of all desktop Windows 10 (or newer) image deployments and updates in the VDI and physical desktop infrastructure.Key...
-
Technical Support Specialist
4 weeks ago
Albany, New York, United States Collabera Full timePosition Overview: We invite you to explore the opportunity for a Technical Support Specialist role. Below, you will find a comprehensive outline of the responsibilities and qualifications required for this position.Industry: Banking and FinanceRole Title: Technical Support SpecialistLocation: RemoteContract Duration: 03 months with potential for extension...
-
IT Support Specialist
2 weeks ago
Albany, New York, United States Acture Solutions Full timeAbout the RoleWe are seeking a highly motivated and customer-focused IT Support Specialist to join our team at Acture Solutions. As a Helpdesk Technician, you will be the first point of contact for all technical support requests, providing prompt and efficient resolution of desktop, software, and application-related issues.Key ResponsibilitiesProvide...
-
Technical Support Analyst
4 weeks ago
Albany, New York, United States Mindlance Full timePosition Title: IT Support Specialist Location: Remote Contract Duration: 24 months Key Responsibilities: Manage and address support requests at a Level 2 help desk for a duration of 24 months.Diagnose and resolve hardware and software challenges, with a focus on Windows 7 applications and operating systems.Utilize VMware vSphere to effectively support...