Bilingual Customer Support Specialist

2 weeks ago


Chicago, Illinois, United States Weer Insurance Group Full time
Bilingual Customer Support Specialist at Weer Insurance Group

Weer Insurance Group is seeking a dedicated full-time Bilingual (Polish/English) Customer Support Specialist to enhance our team. This role is essential for ensuring smooth operations and delivering exceptional service to our clients. As a key member of our organization, you will be responsible for cultivating strong relationships with clients, addressing their needs, and promoting relevant products and services to improve overall satisfaction.

Essential Qualifications:

  • Proficiency in Polish and English
  • Possession of an active Property and Casualty license
  • On-site position

Main Responsibilities:

  • Establish and nurture client relationships
  • Provide friendly and efficient customer service
  • Assist with inquiries regarding insurance policies, claims, and billing
  • Develop lasting connections with customers

Desired Skills:

  • Experience in managing client relationships
  • Ability to customize products to meet client needs
  • Excellent communication abilities
  • Customer-focused approach
  • Capability to anticipate client requirements
  • Effective engagement with customers

What We Offer:

  • Competitive salary with commission and bonus opportunities
  • Paid time off for holidays and personal/sick days
  • Comprehensive health benefits
  • Opportunities for professional advancement within the company


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