Charity Liaison Representative

4 weeks ago


New Orleans, Louisiana, United States Silver Lining Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Charity Customer Support Associate at Silver Lining. This role involves managing charity fundraising campaigns, driving donations, and creating awareness for the local charity. The ideal candidate will have excellent communication skills, a philanthropic heart, and a passion for helping others.

Key Responsibilities
  • Identify and assess charities' needs to achieve satisfaction
  • Generate donations and build sustainable relationships with the community and customer accounts
  • Provide accurate information and resolve customer complaints in a timely manner
  • Meet personal and customer service team targets and donation quotas
  • Keep records of customer interactions and process customer accounts
Requirements
  • Proven customer support, sales, or fundraising experience
  • Experience in a sorority or other philanthropic avenues
  • Track record of over-achieving quota
  • Excellent communication and presentation skills
  • Ability to multitask, prioritize, and manage time effectively

At Silver Lining, we value our community and strive to make a positive impact. If you are passionate about helping others and have a strong work ethic, we encourage you to apply for this exciting opportunity.



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