Customer Service Representative New Orleans, LA
3 months ago
What are we looking for
At Cosentino () we are looking for a Customer Service Representative located in New Orleans, LA who will have the opportunity to work in a multinational environment, in full expansion, surrounded by numerous challenging projects that you can be part of.
What you will do
As a Customer Service Representative , we expect you to deliver excellent customer service acting as a key liaison between our customers and our company by assisting with general inquiries regarding but not limited to: pricing, products, availability of inventory, delivery schedules, orders confirmations, and invoicing and collections.
To be a successful Cosentino CSR you need to focus on helping both external and internal customers by communicating in a patient, empathetic, passionate manner. Our Customer Service Representatives always put themselves in our customer’s shoes and advocate for them when necessary.
As a Customer Services Representative you will be handling different responsibilities:
What you need to succeed
Experience
Required
3+ years of experience in Customer Service.
2+ years of experience with invoicing and order entry.
Desired:
Customer Service experience in construction, manufacturing, distribution, or related industry experience
Education
Required:
High School Diploma/GED
Desired:
College degree
Knowledge
Required:
Computer literacy to a relatively high standard: outlook, excel, word.
Desired:
Use of SAP, ERP, or order system
Skills
Required:
What we do offer
You will join a company:
• With an international mindset and presence in 80+ countries.
• With an amazing growth story, sustained by an extraordinary innovation with products such as Silestone®, Dekton® and Sensa by Cosentino®.
• In which you will be able to demonstrate your great sales set skills and grow your career in a challenging project.
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