Customer Support Professional

1 week ago


Solon, Ohio, United States KinderCare Education Full time
Job Overview
At KinderCare Education, we are dedicated to providing top-notch support to our customers. As a Customer Support Professional, you will be responsible for handling customer inquiries and resolving issues efficiently.

Responsibilities:
• Respond promptly to customer calls and emails, addressing their concerns in a timely manner
• Actively listen to customers' needs and respond accordingly, ensuring their satisfaction
• Escalate complex issues to supervisors when necessary, maintaining a collaborative approach to resolution

Requirements:
• 1 year of experience in customer service, preferably in a fast-paced environment
• Excellent communication and problem-solving skills, with the ability to work effectively under pressure
• Strong teamwork skills, with a focus on achieving customer satisfaction

Estimated Salary Range:$40,000 - $60,000 per year, depending on location and qualifications.

About Us:
KinderCare Education is committed to providing exceptional childcare and education services to families across the United States. Our team is dedicated to making a positive impact in the lives of children and families, and we seek like-minded professionals to join our team.

What We Offer:
A supportive work environment, opportunities for professional growth and development, and a comprehensive benefits package.

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