Operations Manager

4 days ago

East Taunton, United States PODS Enterprises, LLC Full time
Job Summary

PODS Enterprises, LLC is seeking a highly skilled Operations Manager to assist the Market Manager in the daily operations of a storage center within a designated territory. The ideal candidate will have a strong background in management, excellent communication skills, and the ability to work independently.

Key Responsibilities
  • Direct day-to-day supervision of a storage center and associates
  • Assist the Market Manager in meeting customers' expectations
  • Maintain all OSHA and preventative maintenance programs for the storage center
  • Ensure AM SOP compliance for SC Workers
  • Dispatch & time-stamping assistance for drivers
  • Print IF waybills for day/Check IF waybills for next day
  • Coordinate with local & IF drivers throughout day
  • Develop efficient plan to pull containers based on needs
  • Convert containers for drivers
  • Conduct training and provide guidance to SC workers
  • Ensure staging for next day/week
  • Lead missing container search and water testing activity
  • Monitor Samsara Software/Video and report violations to Market Manager
  • Complete any other assigned duties (backup EMT, MM, etc)
  • Back up Market Manager as needed (rotate Sundays/weekends)
  • Review and approve payroll each pay cycle due date
  • Submit container repair files
  • Monitor SC Worker IDP training progress/perform SC worker observations
  • Coordinate DEF / Wiper fluid delivery
  • Open PARs, interview, onboard & other SC recruiting / hiring activity
  • Create/Post monthly SC Worker schedule
  • Ensure Associate Certification and OSHA compliance
  • Maintain consistent inventory of signs, tools, latches, parts etc. and assist with order
  • Visit / Inspect all WH and drop yards in the market on a monthly basis/lead warehouse and drop-yard inspection for audit compliance
  • Submit KPI & EOM info to MM & corporate support
  • Review prior month P&L with TM and finance lead
  • Attend Safety training sessions and complete any assigned training
Management & Supervisory Responsibilities
  • Typically reports to Market Manager
  • Job IS directly responsible for managing other employees (e.g., hiring/termination and/or pay decisions, performance management) Storage Center Workers, Equipment Maintenance Technicians
Job Qualifications
  • High School diploma required; college degree preferred or a minimum of 1 year of prior management experience
  • Ability to apply and successfully attain CDL Class B License or higher
  • Must maintain a current/valid driver license from the state in which position is assigned
  • Must be able to obtain PODS forklift certification
  • Ability to obtain a valid DOT medical card
  • Mechanical ability essential to identify problems with equipment
Physical Requirements
  • Ability to sit at a desk and use a computer for up to 8 hours a day
  • Ability to use hands and fingers to type on a keyboard and use a mouse to navigate
  • Ability to stand and walk up to 8 hours a day
  • Ability to stoop, bend and lift boxes weighing up to 40 lbs
  • Occasionally required to stand, walk and stoop, kneel, crouch, or crawl
  • Specific vision abilities required by this job include close vision, peripheral vision and ability to adjust focus
  • Regularly required to sit; Use hands to finger, handle, or feel; Reach with hands and arms and talk and hear
  • Ability to hear and verbally communicate using a telephone handset and/or connected headset device
Working Conditions
  • Schedule is on a rotating basis with a combination of weekday and weekend work
  • Travel requirements: Within Local Territory
  • May be subject to pre-employment criminal background check and/or drug screening as well as random drug screenings in accordance with company policy

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