Reconstruction Operations Manager

1 week ago


Taunton, Massachusetts, United States SERVPRO of FJM Enterprises, Inc.ABOJ, LLCJDM Enterprises, Inc Full time
Reconstruction Project Manager at SERVPRO of FJM Enterprises, Inc./ABOJ, LLC/JDM Enterprises, Inc.Benefits:
  • 401(k)
  • Performance-based bonuses
  • Company vehicle
  • Competitive salary
  • Health insurance
As a locally owned and operated entity specializing in disaster recovery and restoration, we are seeking a Reconstruction Project Manager. This position entails overseeing essential functions for securing and executing reconstruction initiatives while ensuring exceptional service standards with customers, clients, subcontractors, resource providers, and company personnel involved in restoration services.

Competitive Salary + Bonuses & Commission Structure

Key Responsibilities

1. Project Initiation
a. Assess and promote projects.
b. Inform clients about the process.

2. Project Planning
a. Define and document project scope.
b. Review cost estimates.
c. Secure agreement from customers and clients on scope and estimates.
d. Analyze budgets.

3. Project Execution
a. Develop project schedules and timelines.
b. Identify and vet subcontractors and resource providers.
c. Negotiate terms and set expectations.
d. Conduct regular performance evaluations.

4. Team Management
a. Oversee individual employees and subcontractors collaborating on reconstruction projects.
b. Facilitate regular meetings with the reconstruction team.

5. Customer Satisfaction
a. Ensure excellent customer service and manage the overall customer experience.
b. Oversee all warranty-related activities.

Required Experience and Skills

*General Contractors License (MA Preferred)*
Experience in insurance collaboration
Outstanding customer service history
Strong written and verbal communication skills
Intermediate mathematical proficiency
Xactimate familiarity preferred

Benefits
  • Company Vehicle/ Car allowance with gas card
  • Company iPad
  • Company Phone
Education and Training Requirements
  • High school diploma/GED
  • Project Management Professional (PMP) certification preferred
Physical and Work Environment Requirements

Walking and/or standing throughout the day. Frequent driving and sitting. Occasionally climbing ladders. The employee may be exposed to extreme conditions such as heat. The noise level in the work environment and job sites can be loud.

Normal Working Hours, Additional Working Hours, and Travel Requirements

This is a full-time position, typically working 7:00 a.m. to 5:00 p.m., Monday through Friday, totaling 45 hours per week. This role may require extended hours, on-call duties, and weekend work. Local travel is necessary, with occasional out-of-area and overnight travel expected.

Each SERVPRO Franchise is Independently Owned and Operated.
All employees of a SERVPRO Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated Servpro Franchise. Servpro Franchise employees are not employed by, jointly employed by, agents of or under the supervision or control of Servpro Industries, LLC or Servpro Franchisor, LLC (the Franchisor), in any manner whatsoever. All Sample Forms provided by Servpro Industries to Servpro Franchises should be reviewed and approved by the Franchises attorney for compliance with Federal, State and Local laws. All Sample Forms are provided for informational purposes and Servpro Franchises may choose whether or not to use them.

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