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Client Support Specialist

2 months ago

Clearwater, United States TridentCare Full time
{"title": "Client Support Specialist", "description": "Problem Resolution Expert

TridentCare is a leading mobile diagnostics company that makes a difference in patients' lives every day. We're seeking a skilled Client Support Specialist to join our Problem Resolution Team (PRT).

Key Responsibilities:
  • Support the field sales organization through problem resolution and direct customer interaction.
  • Prioritize client issues and coordinate TridentCare responses between Account Executives and customers.
  • Report customer product/service experience issues through appropriate channels.
  • Assist with new facility set-ups remotely and submit timely reports.
  • Establish a positive public image of the Company in all interactions.
Requirements:
  • High school diploma or GED required; Bachelor's Degree or equivalent knowledge preferred.
  • Minimum 1 year of customer service experience; sales, billing, or operations experience a plus.
  • Strong communication and interpersonal skills; ability to work with minimal supervision.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

", "lang_code": "en-US"}