Client Experience Liaison
4 weeks ago
The Client Experience Specialist plays a vital role in fostering a positive and engaging experience for our clients, coaches, and community members. This role requires excellent communication skills, a deep understanding of client engagement channels, and a passion for delivering world-class service.
Key Responsibilities:- Provide exceptional service to current FASTer Way clients, coaches, and community members
- Engage in multi-platform outreach to nurture prospects and drive growth of new client and VIP programs
- Proactively communicate with clients regarding membership status changes
- Deliver consistent high-quality customer service experiences
- Resolve customer complaints via phone, text, and/or email in a timely manner
- De-escalate situations involving dissatisfied customers
- Review customer accounts and provide updates on billing, shipping, and other account items
- Report and track key performance indicators (KPIs) and benchmarks
- Collaborate with cross-functional teams to enhance client services and brand awareness
- Align client experience strategies with marketing initiatives
- Identify client needs and take proactive steps to maintain positive experiences
- Analyze client feedback on cancellation reasons and implement retention strategies
- Document processes and log technical issues, client compliments, and complaints
- Assist in informing management of industry trends and new CRM technologies
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Client Experience Manager
1 month ago
Clearwater, Florida, United States Faster Way to Fat Loss Full timeJob Title: Client Experience SpecialistAt Faster Way to Fat Loss, we're seeking a highly skilled Client Experience Specialist to join our team. This role is responsible for delivering exceptional client experiences through multiple channels of communication, ensuring that our clients, coaches, and community members receive top-notch support and service.Key...
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Client Experience Specialist
5 months ago
Clearwater, United States Faster Way to Fat Loss Full timeEssential Functions The Client Experience Specialist corresponds through multiple channels of communication in order to answer questions and/or address any concerns our clients, coaches, and/or community members may have. The duties of this role include, but are not limited to, exhibiting in-depth knowledge of client engagement channels, excellent client...
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Strategic Technology Liaison
4 weeks ago
Clearwater, United States CCS Medical Full timeJob DescriptionWe are seeking a highly skilled Strategic Technology Liaison to join our team at CCS Medical. As a key member of our organization, you will play a critical role in driving business growth and innovation through effective technology partnerships.Key ResponsibilitiesDevelop and maintain strong relationships with business and IT leaders to...
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LPN Hospital Liaison Case Manager
1 month ago
Clearwater, Florida, United States Evara Health Full timeJob Title: LPN Hospital Liaison Case ManagerEvara Health is seeking a skilled LPN to join our team as a Hospital Liaison Case Manager. This role will play a critical part in ensuring the continuity of care for our patients, working closely with hospital discharge and case management staff, as well as insurance representatives.Key Responsibilities:Provide...
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Strategic Technology Liaison
4 weeks ago
Clearwater, United States CCS Medical Full timeJob SummaryWe are seeking a highly skilled Strategic Technology Liaison to join our team at CCS Medical. This role will play a critical part in building and maintaining relationships with business and IT leaders to drive business impact.The successful candidate will report directly to the Vice President, Technology Partnership & Solutions, and will be...
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LPN Hospital Liaison Case Manager
3 weeks ago
Clearwater, United States Evara Health Full timeDo you want to make a difference in the community? Are you looking to further your career in healthcare? Do you want to be part of a growing organization? Evara Health has been serving the community for 40 years. We are a not-for-profit health care organization with 14+ locations throughout Pinellas County, FL! GENERAL DESCRIPTION:Works under the direction...
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Customer Service Liaison
4 weeks ago
Clearwater, Florida, United States Sir Speedy, Clearwater, FL Full timeJob OverviewSir Speedy, Clearwater, FL is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, working closely with our sales team to increase sales and customer satisfaction.ResponsibilitiesProvide top-notch service to...
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Client Support Specialist
3 months ago
Clearwater, United States PLP Albuquerque Full timeWedeliver the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve our lofty goals. The Client Support...
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Client Support Specialist
3 months ago
Clearwater, United States TridentCare Full timeJoin a team that makes a difference in patient's lives every day! MUST RESIDE IN THE TAMPA BAY AREA AND BE ABLE TO WORK FROM OUR CLEARWATER OFFICE LOCATION TridentCare is the leading mobile diagnostics company in the nation.We're making a difference in lives of our patients every day! The Client Support Specialist (CSS) is part of the Problem Resolution Team...
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Client Service Coordinator
6 months ago
Clearwater, United States Banfield Full timePosition Description Client Service Coordinator - Job Description.docx 1 of 3 Last Revised: 08/20/2013 JP JOB TITLE Client Service Coordinator TEAM Hospital FUNCTION, FAMILY Service Operations (Pet), Hospital Operations (Pet) COST CTR #: Varies REPORTS TO Practice Manager JOB LEVEL B2 FLSA CLASSIFICATION Non-Exempt Exempt STATUS Full-time Part-time SUMMARY...
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Client Support Specialist
1 month ago
Clearwater, United States TridentCare Full timeJob DescriptionTridentCare is seeking a highly motivated and organized Client Support Specialist to join our Problem Resolution Team. As a key member of our team, you will provide exceptional customer service and support to our field sales organization, ensuring timely resolution of client issues and maintaining a positive public image of the company.Key...
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Client Development Financial Services VP
2 weeks ago
Clearwater, United States Fisher Investments Full timeAre you a financial professional who enjoys building new and expanding current client relationships? As a ClientDevelopment Vice President, you will provide holistic financial planning and portfolio analysis services. Join our privately held, multi-billion dollar, global investment firm to put our clients first and better the investment universe.The...
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Clearwater, United States Marsh & McLennan Companies Full timeAbout the Role:We are seeking a skilled Business Insurance Client Service Representative to provide technical and service support to our Account Managers. In this role, you will assist with new client onboarding, policy renewals, and daily client service functions.Key Responsibilities:Prepare renewal reviews and premium/loss summaries in accordance with...
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Financial Services Professional
3 weeks ago
Clearwater, United States Bankers Life Full timeFinancial Services Professional - Hybrid Experience Location: Clearwater, FL, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life®, one of the most respected companies in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives....
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Clearwater, United States Fisher Investments Full timeThe Fisher Investments Institutional Group (FIIG) provides asset management to a diverse client base of investors, including corporate, pension funds, insurance and financial institutions, healthcare organizations, governments and more. The Institutional Group is a global team that works together to handle service and sales for institutional investors,...
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Financial Services Professional
5 days ago
Clearwater, United States Bankers Life Full timeFinancial Services Professional - Hybrid Experience Location: Clearwater, FL, United States Job Category: Financial Representative Posted: 13-Jul-2023 Job Description Bankers Life, one of the most respected companies in the Financial Services industry, is seeking ambitious individuals to grow our team of Insurance Agents and Financial Representatives....
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Customer Service Liaison
4 weeks ago
Clearwater, United States State Farm Insurance Full timeCustomer Service Role at State Farm InsuranceAs a Customer Relations Representative at State Farm Insurance, you will be responsible for assisting customers with their insurance needs. This includes providing exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. You will also process policy changes,...
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Advisor Services Manager
2 months ago
Clearwater, United States TradePMR Full timeTradePMR (Member FINRA/SIPC)Advisor Services Manager (RIA Client Services)The Advisor Services Manager is responsible for overseeing a team that maintains business relationships with Registered Investment Advisors (RIAs) that provide white-glove service to ensure all advisors are treated like VIPs. This role requires exceptional relationship management...
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Customer Service Liaison
4 weeks ago
Clearwater, Florida, United States Craig Duncan - State Farm Agent Full timeJob DescriptionAs a Customer Relations Representative for Craig Duncan - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences. We seek an energetic professional interested in establishing customer relationships and providing prompt, accurate, and friendly customer...
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Client Support Specialist
4 weeks ago
Clearwater, United States TridentCare Full timeJob SummaryThe Client Support Specialist will play a vital role in the Problem Resolution Team at TridentCare, providing exceptional support to our field sales organization and clients. This is a unique opportunity to join a leading mobile diagnostics company and make a difference in the lives of our patients.Key ResponsibilitiesSupport the field sales...