Business Support Specialist

2 months ago


Clearwater, United States Pinellas County FL Full time
Job Title: Business Support Specialist

Pinellas County FL is seeking a highly skilled Business Support Specialist to join our team. As a key member of our Business and Customer Services Division, you will be responsible for providing exceptional customer service and support to our customers.

Key Responsibilities:
  • Coordinate and process reclaimed water and new service requests
  • Manage permits and setup accounts correctly in the billing system
  • Create SAP S/4 Hana customer accounts and service notifications
  • Collaborate with other divisions and departments to ensure seamless service delivery
  • Extract and analyze data for annual reclaimed water DEP reporting requirements
  • Develop and implement process improvements to enhance customer service
  • Perform a wide range of tasks to support highly technical operations in the day-to-day delivery of the Customer Services and Integrated Accounts Services Section
Requirements:
  • Experience in customer service, administration, or a related field
  • Proficient use of SAP R3, S/4 Hana, Permits Software, ESRI, ArcGIS desktop, Alert Pinellas, Cityworks, Excel, MS Word, Access, Visio, and Outlook
  • Knowledge of laws and rules governing procedures and legal requirements encountered in government office operations
  • Ability to work independently and as part of a team
  • Excellent communication and problem-solving skills
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

Pinellas County FL is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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