Front Desk Medical Receptionist
2 weeks ago
Pay Rate: $20-21/hr
Contract 3- 4 month contract
Location: - Needs to travel to Beverly And Peabody, MA
Office Hours: 8am-5pm, (Monday - Friday)
- Greet all patients and office guests
- Check-in and check-out all scheduled patients
- Enter and verifying patient demographics and insurance information
- Educate patient about insurance coverage, in network vs. out of network benefits
- Ensure that necessary paperwork is complete and on file (i.e. Insurance forms, insurance referrals, authorizations and/or waivers, specialist packets/forms)
- Ensure proper registration and billing documents are reviewed and signed off on by the patient/responsible party
- Obtain or create electronic medical record number; enter into PM system
- Direct patients to radiology as indicated on appointment notes by the medical assistant
- Address patient balances at time of service, set up payment plans when appropriate
- Collect and enter patient payments
- Schedule appointments
- Notate cancelled or rescheduled appointments
- Follow Patient No Show/Cancellation Policy
- Review and update eligibility
- Print and verify day end review
- Submit daily payment collection reports
- Balance daily receipts
- Accept and review patient disability forms and/or medical records requests for completion/accuracy, notifying patient of processing time
- Release records to patients once requests have been fulfilled
- Enter charges and payments for medical records requests filled directly by our office
- Accept labs from outside facilities, date stamp and forward to clinical staff
- Sign for all incoming deliveries (i.e. Fed Ex, USPS, Air Borne Express)
- Open and close office prior to and following business hours
- Assist patients and/or family members with any requests
- Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients, physicians, co-workers and administration
- Any and all other duties as assigned by the office manager
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