Applications Analyst
2 days ago
Join the Mohawk Casino team as an Applications Analyst, where you will play a crucial role in ensuring the smooth operation of our gaming and point-of-sale software systems.
Job Summary:The Applications Analyst will be responsible for coordinating the installation, testing, and maintenance of software applications, as well as providing technical support to users. This is an exciting opportunity to work in a fast-paced environment and contribute to the success of our casino operations.
Key Responsibilities:- Coordinate the installation and testing of software applications to ensure seamless integration with existing systems.
- Provide technical support to users, including troubleshooting and resolving issues with software applications.
- Monitor application servers and modify tasks, computer files, and memory management to optimize system performance.
- Collaborate with third-party support teams to resolve reported issues with software applications.
- Analyze performance indicators to ensure system efficiency and make recommendations for improvement.
- Modify systems software to meet performance objectives and review system capabilities, workflow, and scheduling limitations to determine feasibility of requested changes.
- Document steps taken to modify system and procedures required to implement new software.
- Assist users with system software issues and train users on application software.
- Prepare workflow charts and diagrams to modify system software and administer and monitor computer programs controlling user access to the system.
- Review productivity reports and problem records to evaluate system performance.
- Associate's degree or equivalent from a two-year college or technical school, or one year of programming experience using Microsoft SQL, MS Access, or other recognized windows database programming.
- Ability to read and interpret documents, write routine reports, and speak effectively before groups.
- Ability to work with mathematical concepts and apply common sense understanding to carry out instructions.
The Applications Analyst will work in a casino environment with occasional exposure to inside environments, loud noise, hazards, and oils.
Must obtain and maintain a New York State certification and St. Regis Mohawk Tribal Gaming Class III License, which requires a criminal background check for employment purposes.
Successful candidates must submit to and pass a drug test for illegal substances prior to employment being confirmed.
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