Sales Operations Coordinator

4 days ago


Everett, Massachusetts, United States Funko Full time

We're seeking a skilled Order Entry Coordinator to join our Sales Operations team at Funko. As a key member of our team, you'll play a vital role in providing exceptional customer service and support. If you're a detail-oriented problem-solver with excellent communication skills, we'd love to hear from you.

About the Position

We're seeking a highly motivated and organized individual to process orders, track delivery status, and resolve discrepancies. You'll work closely with our Sales teams to provide top-notch customer service and support, ensuring our customers receive timely and accurate orders.

Duties and Responsibilities
  • Process sales orders into our ERP system accurately and efficiently
  • Track delivery status and resolve any issues that may arise
  • Support sales activities and projects, including data entry and reporting
  • Assist customers with order inquiries and resolve any issues
  • Participate in sales meetings and system training to stay up-to-date on new and existing product lines
Skills and Qualifications
  • 2+ years of B2B customer service experience
  • Experience with retailer applications and management of EDI transactions
  • Microsoft Navision (ERP) or Zendesk experience preferred
  • Advanced level understanding of MS Office products, including Excel, Word, PowerPoint, and SharePoint
Our Company Culture

Funko is a dynamic and fast-paced company that values creativity and innovation. We offer a competitive compensation package, including a base salary range of $18.39-24.52 hourly, as well as a comprehensive benefits program and opportunities for growth and development.



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