Account Management Manager

1 month ago


New York, New York, United States Amazon Advertising LLC Full time
Job Title: Manager of Account Management

Amazon Advertising LLC is seeking a seasoned professional to lead our Account Management team in New York. As a Manager of Account Management, you will be responsible for driving revenue growth and delivering exceptional customer experiences for our advertisers.

About the Role

This is a unique opportunity to join a rapidly growing team that is shaping the future of advertising. You will work closely with cross-functional teams, including Sales, Retail, Product, Creative, and Analytics, to develop and execute strategies that drive business results.

Key Responsibilities
  • Develop and execute service strategies tailored to client needs, team development, and revenue objectives
  • Obtain ongoing client and partner feedback to assess performance against organizational objectives
  • Engage with Amazon Advertising's leadership team and product leadership to represent business results and advocate for customer needs
  • Hire and develop a world-class team
  • Conduct resource management and capacity planning
  • Understand the Amazon Advertising product suite, tools, and campaign management workflows, as well as how our broader Customer Success Team integrates with each
  • Develop and implement best practices to drive consistently strong ROI, ease of doing business, and scale for anticipated growth
Requirements
  • Bachelor's Degree or equivalent
  • Experience analyzing data and best practices to assess performance drivers
  • Experience with influencing internal and external stakeholders
  • Bachelors' or Master's degree in Economics, Marketing, Advertising, Statistics, Engineering, Business; or equivalent; MBA is a plus
  • 10+ years relevant experience in a client-facing role, including digital marketing, analytics, etc.
  • 6+ years people management experience
  • Experience in Omni-channel marketing, display, over-the-top (OTT), or search marketing
  • Adept at solving problems that span business and technology
  • Influence process improvement that scales broadly; inventing and simplifying within existing processes
  • Excellent organizational, relationship-building, and communication (written and verbal) skills
  • Programmatic strategy and implementation experience
  • Proven track record of delivering results (including revenue targets) and significantly contributing to advertiser revenue growth

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