Restaurant Operations Manager

2 weeks ago


New York, New York, United States Santi Full time

Join Our Team as a Floor Manager

At Santi, we are seeking dedicated floor managers to enhance our exceptional dining experience. Under the leadership of Michael White, a celebrated chef known for his contributions to the modern Italian culinary scene, Santi offers a unique exploration of seasonal Italian cuisine. Our restaurant, located in a prime area, is designed to reflect White's extensive culinary journey through Italy and the South of France.

Role Overview

The Floor Manager plays a pivotal role in ensuring that our service standards are upheld, providing guests with an outstanding dining experience. This position involves close collaboration with the Assistant General Manager and General Manager to oversee daily operations.

Key Responsibilities

  • Work alongside the management and front-of-house teams to enhance service operations and ensure they meet our high standards.
  • Manage daily floor activities, including guest flow, table assignments, and service timing to maximize efficiency and satisfaction.
  • Address guest inquiries and concerns with professionalism, ensuring resolutions that meet their expectations.
  • Train and develop front-of-house staff, fostering a knowledgeable and motivated team committed to excellence.
  • Ensure compliance with health, safety, and sanitation regulations at all times.
  • Assist in the recruitment and onboarding of new front-of-house personnel.
  • Facilitate effective communication between the kitchen and front-of-house teams, especially during peak service times.
  • Oversee the opening and closing procedures of the restaurant.

What to Expect

  • Competitive salary and benefits package, including paid sick leave and vacation time.
  • Opportunities for professional growth within a supportive team environment.
  • A collaborative atmosphere with a focus on team engagement and development.

Compensation and Benefits

  • Annual salary range of $70,000 - $75,000.
  • Health insurance coverage.
  • Pre-tax transit benefits.
  • Paid time off to promote work-life balance.

Position Requirements

  • 1-2 years of experience in a fine dining establishment in a managerial capacity.
  • Preferred qualifications include a Restaurant Management Certification or a degree in a related field.
  • Proven experience in operations management and team development.
  • Proficiency in various technology systems, including Microsoft Office and POS platforms.
  • Availability to work nights, weekends, and holidays as required.
  • Possession of a NYC Food Protection Certificate.
  • Commitment to maintaining a clean and safe work environment.
  • Strong organizational skills with attention to detail.

Physical Demands

  • Flexibility to adapt to job demands and complete tasks as needed.
  • Ability to operate necessary restaurant equipment.
  • Capacity to handle stress in a fast-paced environment.
  • Physical ability to move equipment weighing up to 50 pounds.
  • Willingness to work varied hours as business needs dictate.
  • Ability to stand for extended periods, up to 8-10 hours daily.

Santi is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace.



  • New York, New York, United States Leading Restaurant Group Full time

    Restaurant Operations ManagerWe are seeking a highly experienced and skilled Restaurant Operations Manager to join our team at Leading Restaurant Group. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurants, ensuring exceptional customer service, and driving business growth.About the...


  • New York, New York, United States High-Profile Restaurant Full time

    Job DescriptionRestaurant Operations ManagerWe are seeking an experienced Restaurant Operations Manager to lead our high-profile restaurant concept. As a key member of our management team, you will be responsible for overseeing all aspects of the business, including sales, costs, employee retention, guest service and satisfaction, food & beverage quality,...


  • New York, New York, United States Restaurant All Stars Full time

    Job DescriptionRestaurant All Stars is seeking a highly motivated and experienced Restaurant Manager to join our team. As a Restaurant Manager, you will be responsible for overseeing the daily operations of our high-volume coffee-centric restaurant.Key Responsibilities:Manage and supervise a team of restaurant staff to ensure excellent customer service and...


  • New York, New York, United States Michelin Star Japanese Restaurant Full time

    Position: Restaurant Operations ManagerA prestigious Michelin Star Japanese dining establishment is seeking a skilled Restaurant Operations Manager to join their esteemed team. The successful candidate will play a crucial role in managing the daily functions of the Front of House (FOH) while also overseeing various administrative responsibilities within the...


  • New York, New York, United States Restaurant All Stars Full time

    Job DescriptionRestaurant All Stars is seeking a highly motivated and experienced Restaurant Manager to lead our high-volume coffee-centric restaurant. As a key member of our management team, you will be responsible for ensuring exceptional customer service, managing restaurant operations, and driving sales growth.Key Responsibilities:Manage daily restaurant...


  • New York, New York, United States TGB Restaurant Group Full time

    About TGB Restaurant Group:TGB Restaurant Group is a dynamic and growing hospitality organization with ambitious plans for expansion. Our flagship concept, The Granola Bar, operates multiple locations, offering a unique day-to-night dining experience that emphasizes elevated comfort cuisine, complemented by a diverse selection of coffee and alcoholic...


  • New York, New York, United States Kappo Masa Full time

    Job DescriptionJob Title: Restaurant Operations ManagerJob Summary:Kappo Masa, part of Masa Restaurant Group, is seeking a highly skilled Restaurant Operations Manager to oversee the day-to-day operations of our restaurant. The ideal candidate will have a proven track record of success in managing restaurant operations, supervising staff, and providing...


  • New York, New York, United States Convive Brands Full time

    Restaurant Operations Manager Job DescriptionAbout the RoleWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Convive Brands. As a Restaurant Operations Manager, you will be responsible for overseeing all aspects of our restaurant's operations to ensure smooth functioning and profitability.Key...


  • New York, New York, United States Bareburger Full time

    Job DescriptionBareburger is seeking a highly skilled and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will play a key role in ensuring the highest standards of restaurant management, including excellent guest service, team development, high-quality food, food safety, store cleanliness, and maximum...


  • New York, New York, United States Corecruitment Full time

    Job Summary:We are seeking an experienced Restaurant Operations Manager to join our team at Corecruitment. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our fast-casual seafood restaurant.Key Responsibilities:Restaurant Operations: Ensure the smooth operation of the restaurant, including managing...


  • New York, New York, United States Dirty French - New York Full time

    About Dirty French - New YorkDirty French - New York is a leading hospitality brand that operates a range of high-end restaurants and bars. We are committed to delivering exceptional dining experiences to our guests and are seeking a highly skilled Restaurant Operations Manager to join our team.Job SummaryWe are seeking a Restaurant Operations Manager to...


  • New Brunswick, New Jersey, United States The Restaurant Zone Full time

    Job OverviewWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at The Restaurant Zone. As a key member of our organization, you will be responsible for leading our fast casual restaurant operations and driving business growth.Key ResponsibilitiesLead and manage restaurant operations, including staff management,...


  • New York, New York, United States Wonder Jobs Full time

    About the RoleAs a Restaurant General Manager at Wonder, you will be responsible for leading a team of hourly restaurant employees to achieve operational excellence and drive results. Your primary focus will be on managing the day-to-day operations of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.Key...


  • New York, New York, United States Private Listing Full time

    Position OverviewWe are seeking a highly skilled and experienced General Manager to oversee the daily operations of our restaurant. The ideal candidate will possess a minimum of 3 years of management experience in a high-caliber dining environment, preferably with Michelin or James Beard recognition.Key Responsibilities:Manage all facets of restaurant...


  • New York, New York, United States José Andrés Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at José Andrés Group. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our restaurants, ensuring they operate efficiently and profitably.Key ResponsibilitiesLead and Manage Restaurant Operations:...


  • New York, New York, United States Checkers Drive-In Restaurants , Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant General Manager to join our team at Checkers Drive-In Restaurants, Inc. As a key member of our Corporate Field Operations team, you will be responsible for executing the restaurant plan, achieving sales and profits goals, and providing excellent Guest and Team service.Key...


  • New York, New York, United States Gelso & Grand Full time

    Job OverviewGelso & Grand is seeking a highly skilled and experienced Restaurant General Manager to lead our team to success. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving business growth.Key ResponsibilitiesRestaurant...


  • New York, New York, United States Corecruitment Full time

    Job Summary:We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Corecruitment. As a key member of our hospitality team, you will be responsible for supporting the day-to-day operations of our restaurants, ensuring exceptional customer service, and upholding the highest standards of quality and safety.Key...


  • New York, New York, United States Pizza Hut Shop Full time

    Job SummaryPizza Hut Shop is seeking a highly motivated and experienced Restaurant Operations Manager to join our team. As an Assistant Restaurant Manager, you will be responsible for leading a team of restaurant staff to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesLead a team of restaurant staff to achieve sales and...


  • New Brunswick, New Jersey, United States The Restaurant Zone Full time

    Job OverviewWe are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at The Restaurant Zone. As a key member of our organization, you will be responsible for overseeing the day-to-day operations of our fast casual restaurants, ensuring exceptional customer service, and driving sales growth.Key ResponsibilitiesManage...