Front Desk Coordinator
2 months ago
About The Joint Corp.
The Joint Corp. is a leading provider of chiropractic care, revolutionizing access to healthcare through its retail business model. As a key player in the industry, we're committed to delivering exceptional patient experiences and promoting wellness.
Job Summary
We're seeking a highly motivated and customer-focused Front Desk Coordinator to join our team. In this role, you'll be responsible for providing top-notch service to patients, managing clinic operations, and contributing to the success of our chiropractic clinics.
Key Responsibilities
- Provide exceptional customer service to patients, addressing their needs and concerns in a timely and professional manner.
- Manage clinic operations, including scheduling appointments, handling patient intake, and maintaining accurate records.
- Collaborate with healthcare professionals to ensure seamless patient care and efficient clinic operations.
- Participate in marketing and sales initiatives to attract new patients and promote our services.
- Stay up-to-date on membership options, packages, and promotions to effectively communicate with patients and meet sales goals.
- Contribute to a positive and supportive team environment, recognizing and supporting team goals and relationships.
- Maintain a clean and organized workspace, adhering to clinic standards and protocols.
Requirements
- High school diploma or equivalent required; office management or marketing experience a plus.
- Strong communication and interpersonal skills, with the ability to work effectively with patients, healthcare professionals, and team members.
- Ability to stand and/or sit for long periods, lift up to 50 pounds, and work in a fast-paced environment.
- Willingness to learn and grow, with a positive attitude and adaptability.
What We Offer
- Competitive pay, with opportunities for bonuses and career advancement.
- Medical, dental, and PTO benefits, promoting work-life balance and overall well-being.
- A dynamic and supportive work environment, fostering growth and development.
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