Operations Analyst

4 weeks ago


Birmingham, Michigan, United States Zenith Full time
Job Overview

Zenith, a leading media agency, seeks a skilled Operations Analyst to support client day-to-day account needs across various brands and business units. The ideal candidate will possess strong organizational/project management skills and a deep understanding of media and finance.

Key Responsibilities
  • Assist in the execution of media campaigns, including trafficking, monitoring, and reporting across various platforms.
  • Support project timelines and deliverables by coordinating with cross-functional teams to ensure media campaigns are launched on schedule.
  • Manage workflow and communication between internal stakeholders, vendors, and clients for seamless project execution while identifying potential risks.
  • Reconcile vendor invoices and media expenses, ensuring accuracy and resolving discrepancies with the finance team.
  • Assist in budget tracking and media spend forecasting to ensure campaigns stay within allocated resources.
  • Troubleshoot technical issues related to ad delivery and campaign performance.
  • Develop and maintain documentation related to day-to-day execution of media campaigns and reconciliation process.
  • Analyze project data to provide insights and recommendations for improvement initiatives to enhance operational efficiency and effectiveness.
Requirements
  • Bachelor's Degree
  • Media planning experience
  • Working knowledge of PC
  • Knowledge of Microsoft Office software
  • Detail-oriented and comfortable working with numbers
  • Willingness and eagerness to learn new skills
  • Thrives in a fast-paced environment
  • Ability to communicate effectively by telephone, in writing, or in person (inclusive of external partners)
  • Enthusiastic team player, with ability to multi-task while maintaining a positive attitude, collaborate, and work on own initiative and occasionally unsupervised
  • Strong project management and organizational skills

Systems Access / Training

  • MediaTools
  • MS Office
  • Jira


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