Business Systems Analyst

2 days ago


Birmingham, Alabama, United States Southern Company Full time
Southern Company is seeking a skilled Business Systems Analyst to join our team. As a key member of our Technology Organization, you will be responsible for providing exceptional service to our business partners by resolving technical issues and fulfilling service requests. Your expertise will be crucial in ensuring the smooth operation of our systems and processes. Key Responsibilities: * Provide timely and effective support to business partners through various communication channels * Analyze and resolve technical issues related to hardware, software, and network systems * Collaborate with cross-functional teams to identify and implement process improvements * Develop and maintain documentation to ensure knowledge sharing and consistency Requirements: * Bachelor's degree in Computer Science, Information Technology, or related field * 2+ years of experience in a technical support or analyst role * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize tasks effectively If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.

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