Customer Experience Ambassador

4 weeks ago


Macomb, Illinois, United States Ascena Full time

About Lane Bryant


We're a plus-size brand that's been empowering women for over 120 years. Our mission is to create a community that celebrates self-expression and acceptance of all sizes, shapes, and people.



About the Role


As a Customer Service Specialist, you'll be the face of our brand, providing exceptional shopping experiences for our customers. You'll be responsible for creating authentic connections with customers, helping them discover products they love, and supporting an inclusive store environment.



The Impact You Can Have


In this role, you'll have the opportunity to:



  • Welcome customers and engage with them to understand their needs and support their shopping experiences.
  • Share your knowledge of our products and services with customers to outfit and inspire them.
  • Uphold brand merchandising and visual standards for a clean, neat, well-presented store.
  • Promote in-store events and company programs that support the brand.
  • Contribute to the store's success by maintaining the highest brand and execution standards.
  • Support an inclusive and welcoming store environment for customers and associates.


You'll Bring to the Role


To be successful in this role, you'll need:



  • Prior retail experience or customer-focused experience.
  • Passion for styling and love of working with people.
  • Flexible availability – including evenings, weekends, and holidays.
  • Ability to read, write, and communicate in English.
  • Proficient with technology, including an ability to operate store systems accurately.


Benefits


We offer a range of benefits, including:



  • Merchandise discount at our brands: 50% off regular-priced merchandise at Ann Taylor, Lane Bryant, and LOFT (in-store and online).
  • Support for your individual development plus opportunity for growth within our family of brands.
  • A culture of giving back – opportunities to support our philanthropic partners that benefit local communities.


Location:


Store 6583-Henry Town Ctr-LaneBryant-Mcdonough, GA 30253



Position Type:


Regular/Part time



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