Royal Seven Gas Station Sales Associate

3 weeks ago


Macomb, Illinois, United States Royal Seven Full time
Job Overview

As a valued member of the Royal Seven team, you will play a pivotal role in delivering exceptional customer experiences at our gas station convenience store. Your primary responsibilities will include handling customer transactions, providing top-notch customer service, and contributing to the overall success of our establishment.

Key Responsibilities:

Customer Service:

  • Engage with customers in a friendly and approachable manner, providing assistance and information as needed.
  • Resolve customer complaints or concerns in a professional and courteous manner.

Cash Handling:

  • Accurately process customer transactions, operate cash registers, and maintain a balanced cash drawer.
  • Process refunds and exchanges in accordance with company policies.

Product Knowledge:

  • Stay informed about products and services offered in the convenience store, including promotions and discounts.
  • Assist customers in locating items and making informed purchasing decisions.

Inventory Management:

  • Monitor and restock merchandise as needed to maintain an organized and well-stocked store environment.
  • Perform regular inventory checks and report any discrepancies to management.

Cleanliness and Organization:

  • Maintain a clean and organized store environment, including the cashier area and surrounding premises.
  • Ensure shelves and displays are well-maintained and visually appealing.

Compliance and Security:

  • Adhere to all company policies and procedures, including security protocols to prevent theft and ensure a safe environment.
  • Report any issues or concerns to management.

Qualifications:

  • Previous customer service or retail experience is preferred.
  • Basic math skills and proficiency in handling cash transactions.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and handle multiple tasks.
  • Knowledge of products commonly found in convenience stores is a plus.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.

Physical Requirements:

  • Ability to stand for extended periods.
  • Lift and carry items weighing up to 25+ pounds.
  • Perform repetitive tasks such as scanning items and handling cash.

Note:

This job description is intended to convey information essential to understanding the scope of the position and is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions associated with it. Duties and responsibilities may be subject to change.


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