Business Manager

2 months ago


Boston, Massachusetts, United States Acclaim Recruiters Full time
Operations Director - Acclaim Recruiters

$90,000 - $100,000 with bonus opportunities

**Job Summary:**

We are seeking an experienced Operations Director to join our team at Acclaim Recruiters. The successful candidate will be responsible for managing daily front-line operations, including customer service, dispatch, transportation, and warehouse functions, to ensure timely processing and delivery of shipments.

**Key Responsibilities:**

  • **Enhance Financial Performance:** Develop and implement strategies to improve financial performance while maintaining high standards of customer service.
  • **Operational Efficiency:** Focus on optimizing operational efficiency and quality control to drive business growth.
  • **Strategic Planning:** Create a strategic plan for local sales initiatives to expand our customer network and increase sales.
  • **Competitive Analysis:** Analyze the competitive landscape and develop strategies to stay ahead of the competition.
  • **Team Leadership:** Recruit, train, and lead a team of professionals to achieve optimal performance.
  • **Logistics Management:** Manage scheduling, shipments, and volume analysis to ensure timely delivery.
  • **Customer Relationships:** Strengthen relationships with existing customers to improve service and increase sales.
  • **Performance Monitoring:** Monitor key performance indicators and address operational issues promptly.
  • **Collaboration:** Collaborate with customers and service providers to ensure efficient logistics and delivery.


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