Sales and Service Director
4 weeks ago
We are seeking a highly motivated and experienced Sales and Service Leader to join our team at Sephora. As a key member of our store leadership team, you will be responsible for driving sales and service initiatives, leading by example, and inspiring your team to deliver exceptional customer experiences.
Key Responsibilities:- Creating Amazing Customer Experiences
- Develop and implement strategies to drive customer engagement and loyalty
- Coach Beauty Advisors to deliver exceptional customer service
- Support brand partners and manage events, services, and classes
- Supporting Store Success
- Monitor and analyze sales data to inform business decisions
- Coach and develop team members to achieve sales and service goals
- Implement operational initiatives to drive profitability and efficiency
- Managing Day to Day Store Operations
- Assist the Management team in executing operational initiatives
- Ensure the store is maintained to a high standard
- Prior equivalent work experience in retail or service industry
- Passion for client service and love working with people
- Excellent organizational, analytical, and leadership skills
- Experience as a hands-on leader who loves being on the sales floor to motivate and coach teams
- Strong communication skills and ability to multitask
- Resilience and ability to react to situations in-the-moment
- Flexible availability to work nights, overnights, weekends, and holidays
- Ability to lift and carry up to 50 pounds and work in a fragrance-filled environment
We offer a competitive hourly rate of $33.41, comprehensive healthcare and wellbeing benefits, 401(k) savings plan, paid time off, employee discount/product perks, tuition reimbursement, and employee referral bonus programs. We are committed to creating a beauty community where everyone's uniqueness is celebrated, respected, and honored.
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Sales and Service Director
4 weeks ago
Saint-Brieuc, Bretagne, United States LVMH Full timeSales and Service LeaderWe are seeking a highly motivated and experienced Sales and Service Leader to join our team at Sephora. As a key member of our store leadership team, you will be responsible for driving sales and service initiatives, leading by example, and inspiring your team to deliver exceptional customer experiences.Key Responsibilities:Creating...
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Sales and Service Director
4 weeks ago
Saint-Brieuc, Bretagne, United States LVMH Full timeSales and Service Leader RoleWe are seeking a highly motivated and experienced Sales and Service Leader to join our team at Sephora. As a key member of our store leadership team, you will be responsible for driving sales and service initiatives, leading by example, and inspiring your team to deliver exceptional customer experiences.Key...
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