Store Operations Manager
4 weeks ago
As a Store Manager at Sephora, you will be responsible for overseeing the entire store operations, ensuring a high level of client service, and driving sales. This role requires a strong leader who can motivate and coach a team of associates to meet or exceed sales targets.
Key Responsibilities:
Oversee daily store operations, ensuring a smooth and efficient client experience.
Develop and implement strategies to drive store sales and increase profitability.
Coordinate and oversee sales and profitability, performance, service, and operations.
Lead, coach, and motivate a team of associates to meet or exceed sales targets.
Conduct performance appraisals, manage employee development and provide ongoing feedback.
Manage the leadership team, ensuring effective collaboration and achievement of store goals.
Handle client complaints and provide appropriate solutions.
Requirements:
Proven successful experience as a retail manager.
~3-5 years of experience managing a high volume, complex retail, or hospitality setting.
~ Client management skills.
~ Flexible availability to work a retail schedule.
~ Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment & can handle and apply products to clients-with or without accommodation.
~ Adherence to Sephora's dress code and policies in the Sephora Employee Handbook
What We Offer:
Sephora offers a generous benefits package to full-time employees, which includes comprehensive health, dental and vision plans; disability insurance; flexible spending accounts; We invest in training and developing our teams, and you will continue evolving and building your skills through personalized career plans.
Sephora is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, ancestry, citizenship, gender, gender identity, sexual orientation, age, marital status, military/veteran status, or disability status.
Sephora is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities.
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