Assistant Store Manager

1 month ago


Savannah, Georgia, United States Goodwill Southeast Georgia Full time
Job Title: Assistant Store Manager

Goodwill Southeast Georgia is seeking an experienced Assistant Store Manager to join our team. As an Assistant Store Manager, you will play a key role in maintaining a high-performing store environment that provides an exceptional customer experience.

Key Responsibilities:
  • Supervise sales, inventory, cash reconciliation, and customer service teams to ensure seamless store operations.
  • Collaborate with the Store Manager to achieve sales goals, manage inventory, and implement visual merchandising strategies.
  • Build and maintain a motivated and well-trained sales team, providing coaching and feedback to ensure excellent customer service.
  • Process payroll, manage schedules, and perform other administrative tasks as needed.
  • Address customer complaints and concerns in a professional and courteous manner.
  • Perform tasks of subordinates, including organizing displays and assisting customers.
  • Collaborate with program staff to provide effective training for participants.
  • Ensure compliance with all policies and procedures.
Requirements:
  • High school diploma or equivalent, with a minimum of 2 years of retail sales experience and 2 years of supervisory experience.
  • Strong leadership skills with the ability to train, develop, and motivate staff.
  • Customer-focused with a proven ability to drive sales.
  • Experience working with diverse customer groups and individuals with disabilities.
  • Ability to identify when to escalate issues to management.
  • May require travel to other store locations.
  • Frequently move racks and stock, lifting up to 10 pounds regularly and up to 25 pounds occasionally.
  • Position requires standing for extended periods.

Goodwill Southeast Georgia is an equal opportunity employer and is committed to serving members of the military, Veterans, and their families. We welcome applicants with disabilities and will provide reasonable accommodations as needed.


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