Customer Service Representative
4 days ago
About Us
Bugs Byte is a family-owned and operated pest control company that has been providing family, pet, and planet friendly pest control solutions to our community for over 50 years.
Job Summary
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, resolving customer inquiries, and ensuring customer satisfaction.
Key Responsibilities
- Customer Service
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide product information and recommendations to customers
- Upsell and cross-sell products and services to customers
- Communication
- Communicate effectively with customers, colleagues, and management
- Respond to customer emails and phone calls in a timely manner
- Problem-Solving
- Analyze customer issues and provide solutions
- Escalate complex issues to management as needed
Requirements
- Education
- High school diploma or equivalent required
- Experience
- 2 years of customer service experience required
- Skills
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Proficient in Microsoft Office
What We Offer
- Competitive Pay
- Starting pay is $17 per hour
- Benefits
- Health and welfare benefits: Medical, Dental, Vision, and GAP Insurance
- 401(k) Retirement Savings Plan with Employer Match
How to Apply
Visit our website at bugs.com to learn more about our company and apply for this exciting opportunity.
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