Customer Experience Liaison

6 days ago


Rio Rancho, New Mexico, United States Staff My Agency Full time
Job Description:

As a Customer Experience Liaison at our FARMERS Insurance agency, you will play a vital role in delivering exceptional customer experiences and driving business growth. In this role, you will work closely with the agency owner to develop and implement strategies to enhance customer relationships and drive business growth.

Key Responsibilities:
  • Provide exceptional customer service and support to policyholders
  • Develop and implement strategies to improve customer engagement and retention
  • Monitor and analyze customer feedback to identify areas for improvement
  • Collaborate with the agency owner to achieve business objectives

Requirements:

This role requires excellent communication and analytical skills, with a strong focus on delivering exceptional customer experiences. A valid driver's license and proficiency in PC software applications are also required. Estimated annual salary: $60,000 - $80,000.

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