Customer Experience Specialist

6 days ago


Rio Rancho, New Mexico, United States Staff My Agency Full time

Are you passionate about delivering exceptional customer experiences? We're seeking a talented individual to join our team as a Customer Service Representative. As a key member of our staff, you will work closely with our agency owner to set strategy and implement best practices for customer contact.

In this role, you will play a critical part in the operation of our agency, utilizing your analytical skills to monitor and measure the effectiveness of our loyalty initiatives and customer satisfaction efforts. Your ultimate goal will be to continuously strengthen and enhance customer relationships.

We're looking for someone with excellent communication skills, a passion for customer care, and a flair for understanding people's needs and motivations. If you have experience in customer service and can cross-sell current customers auto, home, and business products, we want to hear from you

This is an exciting opportunity to grow with a successful FARMERS Insurance agency and take the first step on a path to a bright future. With a competitive salary of $50,000 - $60,000 per year, you'll have the chance to develop your skills and advance in your career.



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