Assistant General Manager

4 weeks ago


Austin, Texas, United States Crunch Fitness Full time
Job Title: Assistant General Manager

Job Summary:
Crunch Fitness is seeking an experienced Assistant General Manager to join our leadership team. As a key member of our team, you will assist the Managing Partner with daily club operations, including sales success, member satisfaction, and facility cleanliness.

Responsibilities:
• Assist in recruiting, hiring, training, and developing a high-performing staff
• Monitor and scorecard performance of staff to meet or exceed expected KPI standards
• Lead by example by delivering personal and team performance targets
• Manage team member performance standards, with ongoing development, training, and coaching
• Impact member retention by delivering the "Wow 10-Member Experience"

Requirements:
• 2 years of fitness facility and/or customer service-oriented management experience
• Experience executing objectives quickly and effectively, including achieving KPIs
• Experience leading and/or supervising employees preferred
• CPR/AED certification required (can be obtained within 30 days of hire)
• Understanding of labor control, optional staffing levels, and controls overtime
• Ability to maintain high standards at the gym
• Ability to demonstrate integrity and judgment that inspires trust, setting examples in all behaviors and actions
• Clear communication skills, demonstrating confidence

Benefits:
• Salaried Flexible PTO
• Paid Holidays
• Subsidized health insurance coverage (health, dental, vision) for full-time positions
• Employer Paid Basic Life and AD&D
• HSA
• Short-term disability
• Voluntary Supplemental Life Insurance for employee, child, and spouse
• Free gym membership
• 10 days sabbatical after 5th year of employment
• Yearly contest winners have the opportunity to go to tropical destinations (for select roles)


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