Assistant General Manager
4 days ago
At Urban Air Cedar Park, we are seeking a highly motivated and experienced Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for driving business results, motivating staff, and ensuring exceptional customer service.
Key Responsibilities:- Cultivate a positive team environment that promotes exceptional customer service and staff performance.
- Lead and influence staff through effective motivation, leveraging individual strengths to ensure customer satisfaction and maximum productivity.
- Develop and implement strategic initiatives to drive business growth and improve operational execution.
- Ensure execution of all employee recognition and incentive programs as directed.
- Assist with inventory management and controlling expenses.
- Responsible for all aspects of the operation, including entertainment, food, beverage, attractions, and property inspections.
- Maintain a safe, clean, and secure environment for all guests and staff.
- Experience in hospitality is a must (Theme Parks, Family Entertainment Centers, Hotels, Resorts, Casinos, or Restaurants).
- 1+ years supervisory or management experience required.
- Able to pass a thorough background check.
- CPR/First aid certification is preferred.
- Brand Ambassador and Culture Champion.
- Demonstrated ability in developing team members in areas of responsibility.
- Must be professional, energetic, self-motivated, able to motivate others, and have a positive attitude.
- Computer Skills a must Microsoft Office (Excel, Word, PowerPoint).
- Professional grooming and conduct must be constantly displayed to set an example for staff.
- Ability to enthusiastically interact with others.
- Adaptability, flexibility, general enthusiasm for the business.
- Strong communication skills; ability to write and verbally communicate in a clear and concise manner.
- Willing to learn and adapt to changes or challenges.
- Ability to establish working relationships with all employees, management, and vendors.
- Exercises good judgment in decision making.
- Appreciation of diversity (thought, ethnic, gender, etc.).
- We work when others play. Must be able and willing to work weekends, evenings, and holidays.
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