Customer Service Representative

6 days ago


Melrose Park, Illinois, United States AGI Full time
Customer Service Associate

Are you passionate about delivering exceptional customer experiences? We are seeking a highly skilled Customer Service Associate to join our dynamic team at AGI, a leading solar company. As a Customer Service Associate, you will play a vital role in scheduling face-to-face appointments and providing top-notch service to our valued customers.

Responsibilities:
  • Schedule appointments face-to-face with customers to discuss their needs and preferences.
  • Provide exceptional customer service, ensuring that every interaction is professional, courteous, and responsive.
  • Utilize our CRM system to maintain accurate customer records and interactions, ensuring seamless communication and follow-up.
  • Assist in driving sales by recommending products and services to customers, leveraging your knowledge of our offerings and their benefits.
  • Collaborate with team members to ensure a positive and seamless customer experience, fostering a culture of teamwork and mutual support.
Qualifications:
  • At least 2 years of experience in customer service or a related field, with a strong background in sales.
  • Excellent interpersonal communication skills, with the ability to build rapport with customers and colleagues alike.
  • Valid US Work Authorization, ensuring eligibility for this role.
Compensation:

$80,000 - $124,000 yearly, offering a competitive salary and opportunities for growth and development.



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