Customer Service Representative

2 hours ago


Melrose Park, Illinois, United States AGI Full time
Customer Service Associate at AGI

We are seeking a highly skilled Customer Service Associate to join our dynamic team at AGI, a leading solar company. As a Customer Service Associate, you will play a crucial role in providing exceptional customer service while fostering a collaborative and supportive work environment.

Key Responsibilities:
  • Schedule appointments face-to-face with customers to discuss their needs and preferences.
  • Provide exceptional customer service by responding to customer inquiries, resolving issues, and ensuring customer satisfaction.
  • Utilize CRM system to maintain accurate customer records and interactions, driving sales and revenue growth.
  • Assist in driving sales by recommending products and services to customers, leveraging your strong sales experience and interpersonal communication skills.
  • Collaborate with team members to ensure a positive and seamless customer experience, fostering a culture of teamwork and excellence.
Requirements:
  • 2+ years of experience in customer service or a related field.
  • Strong sales experience and excellent interpersonal communication skills.
  • Valid US Work Authorization.
Compensation:

$80,000 - $120,000 per year, depending on experience and qualifications.



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