Guest Services Coordinator
1 week ago
Are you passionate about delivering outstanding service?
At 24-7 Hotel Management, we are looking for a dedicated Guest Services Coordinator who excels in creating memorable experiences for our guests. In this role, you will be responsible for welcoming guests, facilitating check-in and check-out processes, and ensuring that all guest requests are fulfilled with care and professionalism. If you have a strong understanding of our hotel brand, are well-versed in local attractions, and possess excellent communication skills, we would love to have you on board.
Key Responsibilities:
- Manage the check-in and check-out procedures for guests
- Provide recommendations for local dining and entertainment options
- Engage with guests in a courteous and professional manner
- Maintain accurate records of room availability and guest accounts
- Process reservations and handle payment transactions
- Outstanding interpersonal abilities
- Effective communication skills with a diverse clientele
- Familiarity with local events and attractions
- Flexibility in a dynamic work environment
- Ability to stand for long periods
- Capability to lift items weighing up to 25 pounds
- Proficient in operating a computer and switchboard
- Visual ability to distinguish various objects
24-7 Hotel Management is committed to enhancing our profitability through a vibrant culture, exceptional guest satisfaction, and collaborative teamwork. We encourage our associates to pursue excellence and foster innovation within our organization.
Benefits of Employment:Being part of our team provides a stable work environment, paid time off, health insurance, and discounted stays at our hotels. We invite you to explore a rewarding career in hospitality.
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