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Guest Services Coordinator

2 months ago

Nashville, Tennessee, United States Eximius Associates Full time
Job Overview

Position Title: Host and Cashier

Company: Eximius Associates

About Eximius Associates: Eximius Associates is a distinguished firm specializing in the organization of upscale corporate gatherings, tailored private events, and leading industry conferences. As we broaden our presence, we are committed to providing outstanding service to our clientele. We are seeking a personable and efficient Host and Cashier to enhance our operations and ensure a smooth and inviting experience for our patrons.

Role Summary: In the capacity of Host and Cashier at Eximius Associates, your primary responsibilities will include welcoming and seating patrons, overseeing reservations, and accurately processing transactions. The ideal candidate will possess a friendly demeanor, meticulous attention to detail, and a strong dedication to exceptional customer service.

Key Duties:

  • Greet and welcome guests with a warm and inviting attitude, efficiently managing reservations and seating arrangements.
  • Facilitate a seamless flow of guests within the establishment, effectively managing wait times and communicating with both guests and staff.
  • Accurately handle customer transactions, including cash, credit, and mobile payments.
  • Assist guests with inquiries regarding the menu, services, and any special requests they may have.
  • Maintain a clean and organized front-of-house area, ensuring it is always presentable.
  • Efficiently manage the point-of-sale system, including processing orders and handling receipts.
  • Assist with end-of-day procedures, including reconciling the cash drawer and preparing daily financial reports.
  • Collaborate with colleagues to deliver a seamless and enjoyable experience for all guests.
  • Address customer concerns and resolve issues promptly to ensure a positive experience.
  • Adhere to all company policies, procedures, and health and safety regulations to maintain a safe environment for guests and staff.

Qualifications:

  • Prior experience in a hosting, cashiering, or customer service role is preferred.
  • Exceptional communication and interpersonal skills.
  • Ability to manage transactions accurately and efficiently in a fast-paced setting.
  • Strong organizational skills with a keen eye for detail.
  • Proficiency in point-of-sale systems and basic computer operations.
  • A positive attitude with a commitment to providing outstanding customer service.
  • A high school diploma or equivalent; additional qualifications in hospitality or related fields are advantageous.

Benefits:

  • Competitive hourly wage along with a comprehensive benefits package.
  • Opportunity to work within a dynamic and supportive team environment.
  • Career development and advancement opportunities.
  • A vibrant and inclusive workplace culture.

Application Process: If you are a motivated and customer-oriented individual with a passion for hospitality, we would be eager to hear from you. Please submit your CV and a cover letter detailing your relevant experience and why you would be a great fit for this position.

Eximius Associates is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.