PT Service Manager
1 month ago
Job Title: PT Service Manager
About the Role:
The PT Service Manager will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and leading a team of employees to achieve sales performance and productivity goals.
Key Responsibilities:
- Lead and manage a team of employees to achieve sales performance and productivity goals
- Maintain a clean and organized store environment
- Provide exceptional customer service
- Train and develop employees to improve their skills and knowledge
- Manage store operations, including inventory management and loss prevention
- Work varying hours and schedules, including days, nights, weekends, and holidays
Requirements:
- Minimum of one year supervisory experience in a retail setting
- Customer service oriented
- Ability to lead, manage, motivate, and communicate positively to employees at all levels
- Ability to train, coach, and develop employees
- Ability to work varying hours and schedules
Skills and Competencies:
- Ability to develop and train workforce, build relationships, and utilize skills of workforce most appropriately
- Ability to merchandise and manage store operations effectively
- Ability to process information/merchandise through computer system and register system
- Ability to adjust priorities and manage time wisely in a fast-paced environment
- Ability to maintain records and documentation pertaining to workforce
Typical Physical Demands:
- Requires full range of body motion, including walking, sitting, crouching, stooping, kneeling, squatting, twisting, stretching, pushing, pulling, and eye-hand coordination
- Requires extensive standing and walking
- Occasionally lifting up to 50 lbs
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