Field Service Manager
4 weeks ago
Job Title: Field Service Manager
Job SummaryFiberlight, LLC is seeking a highly skilled Field Service Manager to oversee the management of field service personnel who perform on-site routine services including installation, maintenance, and repair. The ideal candidate will have a strong background in engineering, construction management, or a related field, and excellent interpersonal, organizational, and communication skills.
Key Responsibilities- Manage permitting, contractors, material vendors, inspectors, and all construction activities
- Oversee the scheduling and training of field service representatives
- Handle service contracts and direct support services
- Cost and control estimating, preliminary engineering, production tracking/reporting, OSP Insight, etc.
- Trouble management, emergency restoration, and disaster recovery of network assets
- Interface with state and local permitting agencies, DOTs, and other activities as required
- BS in Engineering, Construction Management, or related field
- Strong interpersonal, organizational, and communication skills
- Proficient with PCs and Microsoft Office Applications (Word, Excel, Project, etc.), DeLorme, and other mapping software and engineering
- Current valid driver's license
- Ability to read and produce field drawings and updates to OSP Insight
- Ability to understand mapping programs and key identifiers in a fiber optic network, read and utilize GPS units, and record network positioning
- Ability to prepare, splice, and test FOC via use of power meters/light source, OTDR, and reporting requirements and fusion splice equipment
- Knowledge of 'Call Before You Dig' rules and regulations as they apply to a network utility provider
- Knowledge of grounding principles in an underground utility network
- Knowledge of OSHA safety rules and regulations as they apply to locating and providing repair and maintenance within a fiber optic network
- Knowledge and ability to operate a FOC monitoring system
- Must be able to sit, stand, walk, stoop, kneel, and reach
- Must be able to speak, write, read, and understand English
- Must have visual acuity
- Must be able to lift 0-25 pounds
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