MS Application Specialist

1 day ago


Boston, Massachusetts, United States Apex Systems Full time
Job Title: MS Application & Desktop Support Specialist

Apex Systems is seeking a highly skilled MS Application & Desktop Support Specialist to join our team in Suffolk, VA.

Job Summary:

We are looking for a technical expert to provide top-notch support for our clients' computer systems and software. The ideal candidate will have a strong background in desktop systems administration, Microsoft 365, and software packaging.

Key Responsibilities:
  • Ensure computer equipment and software are running properly, troubleshoot, diagnose, and repair problems with PC hardware and software.
  • Configure new computers, peripherals, and mobile devices, and install new software on computers and mobile devices.
  • Install computers and other endpoint devices in a multi-protocol network environment.
  • Respond to HelpDesk calls and emails in a timely manner.
  • Create and update support tickets per defined service-level agreements using the KACE HelpDesk ticketing system.
  • Contact vendors to solicit repairs to equipment within warranty.
  • Perform other related duties as required.
Requirements:
  • 3+ years of experience in desktop systems administration.
  • Microsoft 365 / Intune application and software support experience.
  • Software packaging experience.
What We Offer:

We offer a competitive hourly rate of $38.00 and a starting permanent salary of $62,000 - $75,000 + benefits.

This is an estimated 6-month contract to permanent hire opportunity.



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