Guest Services Representative
2 weeks ago
We are seeking a highly skilled Guest Services Representative to join our front office team at Crescent Hotels & Resorts. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring a seamless stay for our guests.
Key Responsibilities:- Greet and register guests, ensuring a warm and welcoming experience
- Process guest check-outs, handling payments and resolving any issues that may arise
- Provide information on hotel services and facilities, promoting up-selling techniques to maximize room occupancy
- Respond to guest inquiries and resolve issues in a timely and efficient manner
- Field guest complaints, conduct research, and resolve and negotiate solutions for guest satisfaction
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Strong problem-solving and conflict resolution skills
- Knowledge of hotel operations and services
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
Crescent Hotels & Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
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Guest Service Representative
1 month ago
Cleveland, Ohio, United States free-classifieds-usa Full timeJob Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at the Cleveland Marriott Downtown at Key Center. As a Guest Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and...
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Guest Services Representative
4 weeks ago
Cleveland, Ohio, United States Crescent Hotels & Resorts Full timeJob SummaryWe are seeking a highly skilled Guest Services Agent to join our front office team at Crescent Hotels & Resorts. As a key member of our team, you will be responsible for delivering exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming...
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Guest Services Representative
1 week ago
Cleveland, Ohio, United States Great Lakes Science Center Full timeJob SummaryWe are seeking a highly motivated Guest Services Specialist to join our team at the Great Lakes Science Center. As a Guest Services Specialist, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience for all visitors.Key ResponsibilitiesProvide accurate and timely information...
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Overnight Guest Service Representative
3 weeks ago
Cleveland, Ohio, United States The Kimpton Hotel & Restaurant Group, LLC Full timeAbout UsThe Kimpton Hotel & Restaurant Group, LLC is a company that values human connections and believes in making people's lives better.Job DescriptionWe are seeking a skilled Overnight Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional guest experiences and ensuring that our guests feel...
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Overnight Guest Service Representative
3 days ago
Cleveland, Ohio, United States Kimpton Hotel Full timeRole OverviewThe Overnight Guest Service Agent is a key member of our hotel team, responsible for ensuring a seamless and personalized experience for our guests. This role requires a high level of professionalism, attention to detail, and excellent communication skills.Key ResponsibilitiesRegistration and check-out of hotel guestsPBX operations, including...
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Customer Service Representative
2 months ago
Cleveland, Ohio, United States Chick-fil-A Full timeAbout the RoleWe're seeking friendly and enthusiastic individuals to join our Front of House Team as Customer Service Representatives. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our guests, and maintaining a clean and welcoming environment.Key...
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Customer Service Representative
1 month ago
Cleveland, Ohio, United States The Cleveland Orchestra Full timeCustomer Service RepresentativeWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative in our Ticketing Office. As a key member of our team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience for all.Key Responsibilities:Greet...
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Customer Service Representative
3 days ago
Cleveland, Ohio, United States Chick-fil-A Full timeJoin Our TeamCustomer Service RepresentativeWe are seeking a friendly and enthusiastic Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience. You will work closely with our team to maintain a clean...
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Customer Service Representative
1 week ago
Cleveland, Ohio, United States Chick-fil-A Full timeCustomer Service RepresentativeWe're seeking a friendly and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our Front of House team, you will be responsible for welcoming and greeting guests, taking and preparing customer orders, and maintaining a clean and safe environment. If you enjoy serving customers and...
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Customer Service Representative
4 weeks ago
Cleveland, Ohio, United States The Cleveland Orchestra Full timeCustomer Service RepresentativeJob Summary:The Cleveland Orchestra is seeking a highly skilled Customer Service Representative to join our team. As a key member of our guest-facing team, you will be responsible for delivering exceptional customer service, ensuring that our guests receive a welcoming and personalized experience.Key Responsibilities:Greet...
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Guest Services Ambassador
2 months ago
Cleveland, Ohio, United States AEG Full timeAbout the RoleWe are seeking highly motivated and customer-focused individuals to join our team as Guest Services Team Members at Cleveland Browns Stadium. As a Guest Services Team Member, you will play a vital role in creating a memorable experience for our guests by providing exceptional customer service, ensuring a safe and clean environment, and...
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Guest Service Ambassador
3 weeks ago
Cleveland, Ohio, United States Kimpton Hotels & Restaurants Full timeAbout the RoleWe're seeking a highly skilled Guest Service Agent to join our team at Kimpton Hotels & Restaurants. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key ResponsibilitiesRegistration and check-out: efficiently process guest arrivals and...
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Guest Services Supervisor
2 weeks ago
Cleveland, Ohio, United States Drury Hotels Full timeUnlock Your Potential at Drury HotelsAs a Guest Services Supervisor, you will play a vital role in ensuring our guests have an exceptional experience at Drury Hotels. We are seeking a motivated and customer-focused individual to join our team.Key Responsibilities:Supervise front desk and guest service positions to ensure seamless guest experiencesCommunicate...
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Guest Service Ambassador
2 months ago
Cleveland, Ohio, United States Kimpton Hotel Full timeAbout the RoleWe're seeking a highly skilled and customer-focused Guest Service Agent to join our team at the Kimpton Schofield Hotel. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from check-in to check-out.Key ResponsibilitiesRegistration and...
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Guest Services Director
2 weeks ago
Cleveland, Ohio, United States Kimpton Hotels & Restaurants Full timeLead Front Office Operations and Deliver Exceptional Guest ExperiencesWe're seeking a seasoned Guest Services Manager to lead our Front Office team and drive exceptional guest experiences. As a key member of our hotel's leadership team, you'll be responsible for setting and maintaining high standards of guest service, providing support and training to our...
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Guest Services Ambassador
2 weeks ago
Cleveland, Ohio, United States Great Lakes Science Center Full timeJob Title: Guest Services SpecialistJoin the team at Great Lakes Science Center as a Guest Services Specialist, providing exceptional guest experiences and creating memorable moments for visitors of all ages.Job Summary:As a Guest Services Specialist, you will be the face of the Science Center, welcoming guests, answering questions, and providing accurate...
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Guest Services Ambassador
4 weeks ago
Cleveland, Ohio, United States AEG Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Guest Services Ambassador to join our team at Rocket Mortgage FieldHouse. As a Guest Services Ambassador, you will be responsible for providing an unparalleled level of guest service, experience, and engagement to our fans and visitors.Key ResponsibilitiesProvide exceptional guest service and...
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Guest Services Ambassador
2 weeks ago
Cleveland, Ohio, United States Cavaliers Holdings LLC Full timeJob SummaryCavaliers Holdings LLC is seeking a highly motivated and enthusiastic Guest Services Ambassador to join our team at Rocket Mortgage FieldHouse. As a key member of our Guest Experience team, you will be responsible for delivering exceptional service to our guests, ensuring a seamless and enjoyable experience at all events.Key...
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Customer Service Representative
3 days ago
Cleveland, Ohio, United States Chick-fil-A Full timeJob SummaryWe are seeking a friendly and enthusiastic individual to join our Front of House team as a Customer Service Representative. As a key member of our team, you will be responsible for welcoming and greeting guests, taking and preparing customer orders, and maintaining a clean and safe environment.Key ResponsibilitiesWelcome and greet guests in a...
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Guest Services Ambassador
1 week ago
Cleveland, Ohio, United States AEG Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Guest Services Ambassador to join our team at Rocket Mortgage FieldHouse. As a Guest Services Ambassador, you will be responsible for providing exceptional guest experiences at various events throughout the year. This is a part-time, year-round position that requires a flexible schedule and a...