Head of Cybersecurity Operations

2 weeks ago

New York, New York, United States Global Relay Full time
About Us:

Global Relay has been a leader in enterprise information archiving for over two decades, providing cutting-edge cloud archiving, surveillance, eDiscovery, and analytics solutions. We specialize in securely capturing and preserving the communications data of highly regulated organizations, enhancing their visibility and control over information while ensuring compliance with rigorous regulations.

We pride ourselves on being more than just a technology company; Global Relay is a career-enhancing environment that fosters innovation, collaboration, and impactful contributions. We are committed to building a diverse and inclusive workforce, welcoming candidates from various backgrounds to create a collaborative and barrier-free workplace.

Your Role:

We are looking for a Head of Cybersecurity Operations to serve as a trusted security advisor within our organization. You will collaborate with various stakeholders, including commercial, development, engineering, and operations teams, on all security-related initiatives.

Reporting directly to the Chief Information Security Officer (CISO), you will be instrumental in aligning security initiatives with Global Relay's business objectives. As an expert in security practices, you will guide our team through evolving security challenges and effectively communicate our Information Security strategy to both customers and employees. You will lead a diverse, global team of security professionals, ensuring that our security program scales with the anticipated growth of Global Relay.

Your Responsibilities:
  • Collaborate with the CISO to provide strategic direction for the overall security program.
  • Promote a security-focused culture throughout Global Relay, ensuring alignment with IT, product development, and engineering teams.
  • Encourage a culture of security awareness through training, documentation, and accountability.
  • Design and implement strategic security programs that align with company objectives and safeguard Global Relay's information assets.
  • Oversee a growing team, mentoring and guiding the Cybersecurity team to foster career development.
  • Deliver regular updates to senior stakeholders regarding Global Relay's cybersecurity posture, identified risks, and mitigation strategies.
  • Provide leadership and project management support to staff in achieving key security goals and objectives.
  • Act as the primary contact for various security audits and customer assessments.
  • Drive ISO 27001 practices within Global Relay's Information Security Management System (ISMS) and seek continuous improvement opportunities.
  • Ensure compliance with security industry standards through successful audit outcomes.
  • Conduct ongoing evaluations of security measures, identify vulnerabilities, and recommend risk reduction strategies.
  • Perform risk assessments related to software and service acquisitions as part of the procurement process.
  • Oversee incident response planning and investigations related to non-compliance issues.
  • Develop and implement an Information Security Awareness program for all employees.
  • Engage in additional analyses and InfoSec project work as needed.
About You:
  • Over 10 years of experience in technology, with at least 5 years in operational security.
  • 5+ years of experience managing technical teams.
  • Experience managing an Information Security Management System (ISMS) in a fast-paced, international environment.
  • Proven ability to lead and collaborate with diverse teams using effective communication skills.
  • Strong understanding of cybersecurity principles, frameworks (e.g., NIST, ISO 27001), and regulations (e.g., GDPR, CCPA).
  • Demonstrated success in implementing and managing ISO 27001 certifications and SOC 2 reports.
  • Familiarity with information security technologies, including security tools and vulnerability management.
  • Relevant certifications such as CISSP, CISA, or Certified Information Security Manager (CISM).
  • Exceptional verbal and written communication skills, capable of conveying complex concepts to both technical and non-technical audiences.
  • Ability to handle sensitive information with integrity and discretion.
  • Strong organizational skills with the ability to prioritize and manage multiple tasks.
  • Excellent analytical and problem-solving abilities.
Compensation: Global Relay offers a competitive salary range for this position, along with a corporate bonus, comprehensive health benefits, and 401k contributions.

What to Expect:

At Global Relay, the opportunities for growth and achievement are limitless. We provide the mentorship and support necessary for you to reach your career aspirations. Our culture encourages creativity and rewards dedication and hard work. You will work alongside talented individuals from diverse backgrounds, each bringing unique skills and knowledge to the team.

Global Relay is an equal-opportunity employer dedicated to fostering diversity, equity, and inclusion. We are committed to providing reasonable accommodations and flexible work arrangements to support the unique needs of every employee.

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