Cybersecurity Operations Specialist

2 weeks ago

New York, New York, United States Amalgamated Bank of NY Full time

The Cybersecurity Operations Specialist plays a crucial role in overseeing and responding to security incidents. This professional is tasked with receiving, investigating, triaging, and documenting all security alerts and events as they arise. The specialist collaborates with various security platforms and technologies, engaging with other IT departments, as well as internal business units and external partners. Security events may originate from endpoints, networks, security information and event management (SIEM) systems, threat intelligence platforms, and other sources. Additionally, this role involves utilizing information sharing and analysis center (ISAC) data to proactively hunt for potential compromises within the infrastructure.

This position reports directly to the SOC manager and is an integral member of the SOC team. The specialist is expected to possess a comprehensive understanding of emerging trends and technologies in IT security and compliance, contributing to the organization's overall IT security strategy and roadmap.

Key Responsibilities:

  • Actively monitor and respond to security events on a 24/7 basis as part of the team.
  • Conduct regular incident response and postmortem exercises, focusing on measurable benchmarks to track progress.
  • Stay informed about new threats and analyze attacker tactics, techniques, and procedures (TTPs) across a diverse network of security devices and end-user systems.
  • Engage in threat modeling discussions with fellow security team members.
  • Utilize automation and orchestration tools to streamline repetitive tasks.
  • Assist in incident response for escalated events, including triage, remediation, and documentation.
  • Support threat and vulnerability research based on event data collected by systems.
  • Investigate and document security events to aid incident responders and other SOC team members.
  • Collaborate with security team members to identify security issues arising from the network, including third-party relationships.
  • Share relevant information with team members and ISACs as directed.
  • Identify opportunities to enhance operational efficiencies.
  • Manage investigations of security events, partnering with other departments as necessary.
  • Review SOC policies and procedures, recommending updates to management as appropriate.
  • Comply with service level agreements (SLAs) and metrics for handling security incidents and events.
  • Work closely with the security engineering team to optimize tool usage and workflows.
  • Leverage expertise in various security disciplines, including Windows, Unix, Linux, data loss prevention (DLP), endpoint controls, databases, wireless security, and data networking.
  • Maintain knowledge of advanced threat detection as the industry evolves.
  • Participate in the development and maintenance of vulnerability management, producing dashboards and reports based on metrics.
  • Perform additional duties as assigned.
Qualifications:
  • 3-5 years of experience in information security monitoring and response or a related field.
  • Experience in a 24/7 operational environment, preferably with geographic diversity.
  • Proven track record of driving measurable improvements in monitoring and response capabilities.
  • Familiarity with SIEM systems, threat intelligence platforms, security automation, intrusion detection and prevention systems (IDS/IPS), and other monitoring tools.
  • Experience with vulnerability management tools and scanning.
  • Knowledge of various Internet protocols.
  • Demonstrated integrity, pride in work, curiosity, adaptability, and effective communication skills.
  • Working knowledge of network systems, security principles, and compliance initiatives such as GLBA, PCI, HIPAA, SOX, and GDPR.
  • Strong communication skills with the ability to influence business units.
  • Analytical and problem-solving mindset.
  • Highly organized and efficient.
  • Strategic and tactical thinker.
  • Ability to work calmly under pressure and meet tight deadlines.
  • Effective decision-making skills.
  • High level of trustworthiness and leadership by example.
  • Required certifications: SANS GCIH or GCIA; CISSP is a plus.

Amalgamated Bank is committed to fostering a diverse and inclusive workplace where every individual feels valued and respected. We are an Equal Opportunity and Affirmative Action Employer, welcoming applicants from all backgrounds.

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