Key Account Liaison

3 weeks ago


Fort Collins, Colorado, United States beBee Professionals Full time $30,000 - $45,000
Job Summary:

We are seeking a highly skilled Customer Service Representative to join our team in Fort Collins. In this role, you will provide exceptional support to our customers by answering inquiries, resolving issues, and ensuring customer satisfaction.

About the Role:

This is an exciting opportunity for a dedicated professional to deliver outstanding customer experiences. As a key member of our team, you will be responsible for responding to customer inquiries, resolving issues, and maintaining positive relationships with clients.

Responsibilities:
  • Respond to customer inquiries via phone, email, or chat, providing accurate information and solutions.
  • Resolve customer issues in a timely and professional manner, ensuring customer satisfaction and loyalty.
  • Maintain detailed records of customer interactions, updating records as necessary.
  • Collaborate with other departments to ensure seamless customer service experiences.
Requirements:
  • High school diploma or equivalent required; previous experience in customer service preferred.
  • Excellent communication and problem-solving skills, with the ability to multitask and manage time efficiently.
  • Proficiency with computers and customer service software, with a willingness to learn new technologies.
  • Able to work in a fast-paced environment, prioritizing tasks and meeting deadlines.
Benefits:
  • Competitive salary: $55,000 - $65,000 per year
  • Ongoing training and development opportunities
  • Paid time off and flexible working hours
  • Opportunities for career growth and advancement
  • A supportive and dynamic work environment


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