IT Support Specialist

3 weeks ago


Newport Beach, United States Managed Service Provider Full time
Job Description

We are seeking a skilled IT Support Specialist to provide technical assistance to our clients. As a key member of our team, you will be responsible for troubleshooting, setup, and maintenance of computer systems and peripherals.

Key Responsibilities:

  • Troubleshoot computer hardware and software issues
  • Install and configure software applications
  • Add, move, and change user accounts in Active Directory
  • Provide technical support by identifying issues, researching solutions, and resolving matters involving computer systems, software, and hardware

Requirements:

  • A minimum of 5+ years' experience providing end-user support
  • Excellent customer service and communication skills
  • Ability to work independently and with others
  • Relevant certifications are a plus

About Us:

We are a premier IT services provider in the US, offering technical leadership and services to our customers with a focus on providing innovative solutions and delivering exceptional customer service.


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