Educational Support Specialist

4 weeks ago

Newport, Rhode Island, United States Tides Family Services Inc Full time
Job Title: Educational Support Specialist

Tides Family Services is a nonprofit organization dedicated to providing comprehensive support and resources to children, adolescents, and families facing various challenges. Our mission is to provide services and supports that allow youth to live in a community-based setting.

Job Summary:

The Educational Support Specialist is an integral part of the Tides Outreach Program (TOP) team. This role specializes in providing support to students experiencing school/truancy issues. The Specialist serves as the primary liaison between assigned schools, Tides, and families, offering support to TOP caseworkers and clinicians to ensure students have access to transportation and healthy morning routines.

Key Responsibilities:
  • Work within the designated community to understand barriers to educational, health, and social wellness.
  • Support case management/care coordination activities.
  • Cultivate relationships with community partners to secure resources for clients, aiming to increase attendance and academic attainment.
  • Establish and maintain strong collaborative relationships with schools to facilitate attendance, behavior, and performance monitoring.
  • Provide transportation assistance to school as needed.
  • Support the on-call rotation.
  • Support out-of-school time programming as needed.
  • Act as an advocate for families, helping them make informed decisions regarding their educational, medical status, treatment options, and basic needs.
  • Offer vocational support and transition planning.
  • Develop effective working relations and attend group supervisions to collaborate and problem-solve with team members on how to decrease negative behaviors impacting academic achievement.
  • Maintain accurate and accessible case notes, reports, files, and statistics as required by the initiative.
  • Contribute to the completion of strengths-based Recovery Plans by offering input on recovery goals aligning with the youth's academic achievement.
Requirements:
  • Associate's degree - Required
  • Bachelor's degree - Preferred
  • Valid driver's license and registered/inspected/insured vehicle - Required
  • Bilingual: Spanish, Portuguese, Creole - Preferred
  • At least 1 year of experience in community outreach and engagement settings.
Knowledge, Skills, and Abilities:
  • Possess strong problem-solving and interpersonal skills.
  • Skilled in building relationships with internal teams, stakeholders, clients, and families, schools, law enforcement, and other community resources.
  • Computer literacy in MS Word, Excel, and Outlook/Gmail.
  • Ability to prioritize workflow and handle multiple projects to meet deadlines with minimal supervision.
  • Possess good verbal, written, and telephone skills.
  • Demonstrated ability to work both independently and as an effective team member.
  • Must be flexible to work between a variety of in-person and virtual meetings/worksites.

Tides Family Services is an Equal Opportunity Employer that values our diverse workforce and encourages all mission-driven candidates to apply. We are a PBN Best Place to Work recipient, a Safe Zone Certified Employer, and a Veteran Friendly Employer.

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