Clinical Ambassador for TransCarotid Artery Revascularization

1 day ago

San Jose, California, United States Silk Road Medical, Inc. Full time
About the Role

Silk Road Medical, Inc. is a medical device company dedicated to reducing the risk of stroke and pioneering innovative treatments for carotid artery disease. We are seeking a highly skilled and experienced Clinical Ambassador to drive the adoption and sales of our TransCarotid Artery Revascularization (TCAR) procedure.

Key Responsibilities
  • Provide quality support to accounts, ensuring procedural success and superior outcomes for Silk Road Medical products.
  • Drive safe adoption and superior outcomes of TCAR procedures by providing sound technical and clinical support.
  • Support TCAR teams with appropriate products, clinical literature, and pre-case planning strategy.
  • Educate implanting teams on proper indications for TCAR procedures.
  • Stay up-to-date with industry trends, competitor products, and relevant literature.
  • Collaborate with cross-functional teams for optimal customer support and product improvement.
  • Ensure excellent customer service and resolve complaints promptly.
  • Maintain accurate records, manage inventory, and handle administrative responsibilities.
  • Report device complaints to proper departments within quality assurance within Silk Road Medical.
  • Develop and deliver effective sales presentations and training sessions.
  • Establish and maintain relationships with key decision-makers and stakeholders.
  • Stay current with local, national, and international regulations, standards, and guidelines applicable to medical devices and promote a culture of compliance throughout the organization.
Requirements
  • Bachelor's degree or technical degree or comparable experience.
  • Typically, 8+ years clinical, medical device, or related experience.
  • Experience in a consultative role in an applicable vascular environment; i.e., operating room setting.
  • Strong, proven medical device sales/clinical track record with documented growth and achievements.
  • Demonstrated ability to meet or exceed sales targets, build customer relationships, and effectively close deals.
  • Knowledge of imaging modalities (duplex ultrasound/catheter angiography/CTA, MRA), EKG, procedural hemodynamics, heart rate, blood pressure, knowledge of pharmaceutical/drug regimens, and ancillary procedural solutions.
  • Excellent verbal and written communication skills to effectively convey product information, articulate value propositions, and build rapport with healthcare professionals.
  • Ability to comprehend complex medical device technologies and explain them in a clear and concise manner to diverse audiences.
  • Strong interpersonal skills to establish and maintain relationships with healthcare providers, key opinion leaders, and decision-makers.
  • Understanding of healthcare economics, reimbursement processes, and the financial aspects of the sales process.
What We Offer

Silk Road Medical, Inc. is committed to providing a comprehensive benefits package that includes robust and affordable benefits for all employees and their dependents. We offer a competitive salary range of $160 to $180k, bonus opportunities, and equity in accordance with company policy.

Our Commitment to Diversity, Equity & Inclusion

Silk Road Medical, Inc. is an equal opportunity employer and values diversity at our company. We strictly prohibit unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity, national origin/ancestry, age, disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

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