Senior Digital Strategy Consultant

2 days ago

Seattle, Washington, United States Squiz Full time
Job Description

We are seeking a highly skilled Digital Strategy Consultant to join our team at Squiz. As a key member of our consulting team, you will work closely with our customers to help them achieve their business and digital objectives by leveraging modern software capabilities and digital best practices.

The ideal candidate will have prior experience in digital strategy, web agency, or consulting, with a strong background in stakeholder engagement, workshop design, and facilitation. You will have excellent communication, relationship management, and commercial skills, with a focus on achieving the best outcomes for Squiz and our customers.

Key Responsibilities:

  • Understand and prioritize customer needs and pain points in relation to digital experience design, delivery, and management
  • Design, plan, and facilitate stakeholder engagement and discovery workshops
  • Transform big ambitions into clearly articulated and actionable roadmaps and presentations
  • Identify opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer's wider ecosystem to improve their digital experiences
  • Inspire customers with opportunities to deliver industry-leading web solutions alongside a clear path to execution
  • Identify the resources, activities, and technologies required to implement solutions (or proactively engage with stakeholders to define this)

Requirements:

  • Previous consulting or digital advisory-related experience: service design, UX consulting, digital consulting, or digital agency
  • Workshop design and facilitation from senior to operational stakeholders
  • Critical and strategic thinking capabilities
  • Excellent written, verbal, and visual communication skills (proficient in creating visually engaging PowerPoint or Google Slides presentations)
  • Presence and professional presentation for customers
  • Strong organizational skills and attention to detail
  • Experience conducting research, surveys, or interviews, and gleaning insights from data
  • Ability to steer cross-functional teams to achieve shared outcomes
  • Able to work to deadlines and deliver high-quality work in a timely manner
  • Client management experience
  • Pragmatism over purity
  • Intellectual curiosity and solution-orientated approach
  • Passionate about digital solutions
  • Commercial acumen

Nice to Have:

  • Ability to produce high-level prototype solution concepts using software like Figma
  • Experience working within or with government, higher education, telcos, financial services, and utilities industries
  • Quantitative research and analysis experience
  • Familiarity using Customer Relationship Management (CRM) tools
  • Experience preparing proposals, pitches, and high-level quotes and estimates
  • Designing, planning, and facilitating stakeholder engagement and discovery workshops

About Squiz:

Squiz is a global SaaS product business that helps organizations improve the services they offer online and, in turn, the lives of the people that matter to them. We are headquartered in Australia, with international offices in the USA, United Kingdom, Poland, and New Zealand. We are passionate about using amazing technology in new and creative ways to deliver industry-leading web solutions.

What We Offer:

  • Squiz Flex - Have flexibility as to where and how you work every day
  • 30 Days Paid Time Off + Federal Holidays
  • Health, Dental, and Vision under Aetna
  • Open Door Policy - No need to worry about chain of command here at Squiz
  • $200 Annual Health & Wellbeing Allowance
  • Hardware Included
  • Excellent Career Development Opportunities

Salary: $80,000-$175,000 (based on state and experience)

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