Workday Functional Consultant
3 weeks ago
About the Team
The Workday Success Plans Team is dedicated to delivering exceptional customer experiences and driving business value from Workday applications.
We create programs to help our customers succeed in their post-go-live journey, from feature demonstrations to full feature deployments.
Our team is passionate about helping the world's largest organizations adapt to what's next by bringing finance, HR, and planning into a single enterprise cloud.
We work hard, but we also like to have fun and celebrate our diversity, innovation, and community involvement.
About the Role
As a Workday Functional Consultant, you will have the opportunity to work directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application.
You will act as a trusted Workday advisor, assisting customers with how-to questions, troubleshooting, and guiding them through configuration and feature demonstrations.
Our team of professionals has a broad and deep understanding of Workday, and we enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment.
Primary responsibilities of this role include delivering various services to Workday Success Plans customers, such as conducting research, delivering small scope consulting, troubleshooting product configuration, and clearly communicating responses and value to customers.
To be successful, this requires a strong understanding of customer questions and related Workday concepts, as well as the ability to create and deliver customer presentations on how to use Workday features to achieve business goals.
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