Current jobs related to Patient Access Coordinator - Phoenix, Arizona - Phoenix Children's Hospital
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Patient Access Coordinator
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Patient Access Coordinator
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Patient Access Coordinator
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Patient Access Coordinator
2 months ago
The Patient Access Representative plays a vital role in ensuring the efficient and orderly registration of all patients at Phoenix Children's Hospital. As the primary liaison for patients receiving professional and hospital services, this individual is responsible for preparing admission forms, obtaining necessary documentation and signatures, and confirming demographic information when the patient and/or guarantor present for services. This role requires strong communication and organizational skills to collect co-pay and deductible amounts at time of service and maintain accurate records in the system.
Key Responsibilities
- Register patients who present for professional and hospital services, collecting co-pay and deductible amounts and obtaining necessary signatures.
- Accurately document patient information in the system, maintaining accuracy when entering demographic and insurance details.
- Provide excellent customer service, answering phone calls and responding to patient inquiries in a timely manner.
- Identify and refer uninsured and underinsured patients to the Financial Counselor for assistance.
- Verify patient account information in the system to identify any previous unpaid liabilities.
- Maintain a positive working relationship with patients, guarantors, insurance companies, government entities, clinical personnel, and management to promote teamwork and a positive public image for Phoenix Children's Hospital.
- Organize and prioritize daily work activities to ensure complete, accurate, and compliant registration is performed in a timely manner.
- Participate in educational programs to maintain current skill and competency levels.
- Perform miscellaneous job-related duties as requested.
Phoenix Children's Mission, Vision, & Values
Mission: To advance hope, healing, and the best healthcare for children and their families.
Vision: Phoenix Children's will be the leading pediatric health system in the Southwest, nationally recognized for exceptional care, innovative research, and advanced medical education.
We realize this vision by:
- Offering comprehensive care across ages, communities, and specialties.
- Investing in innovative research, including emerging treatments, tools, and technologies.
- Advancing education and training to shape the next generation of clinical leaders.
- Advocating for the health and well-being of children and families.
- We place children and families at the center of all we do.
- We deliver exceptional care, every day and in every way.
- We collaborate with colleagues, partners, and communities to amplify our impact.
- We set the standards of pediatric healthcare today, and innovate for the future.
- We are accountable for making the highest quality care accessible and affordable.
