Energy Customer Care Representative
4 weeks ago
Are you a customer service enthusiast looking for a challenging and rewarding role? Do you have excellent communication skills and a passion for helping others? We're seeking a highly motivated and energetic Energy Customer Care Agent to join our team
Job Summary:We're looking for a skilled and customer-focused individual to join our team as an Energy Customer Care Agent. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues, and selling new products and services. If you're a team player with a positive attitude and a passion for delivering outstanding customer experiences, we want to hear from you
Responsibilities:- Provide exceptional customer service to clients via phone, email, and chat
- Resolve customer issues and concerns in a timely and professional manner
- Sell new products and services to customers, meeting or exceeding sales targets
- Work collaboratively with the customer service team to achieve shared goals and objectives
- Stay up-to-date with product knowledge and industry trends to provide informed and accurate advice to customers
- High school diploma or equivalent required
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and meet sales targets
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Ability to type swiftly and accurately (20+ words per minute)
- 1 year of experience in customer service, technical support, or sales
- State or Federal work experience
- Competitive hourly rate
- Opportunities for advancement and professional growth
- Fun and dynamic work environment
- Comprehensive training program
- Regular reviews and raises based on performance
If you're a motivated and customer-focused individual looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to our careers page. We can't wait to hear from you
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